had a 9.50 Appointment, was told to sit down. By 10am I had not been seen. There was also a family sat in front of me. No communication, so I left, 2 minutes later I had a phonecall and they left a voicemail, telling me someone will see me now. I am sorry there was 4 members of staff at the desks, with no one with them.... read full comment
October 2023
Amazing customer service despite staff always being busy.
September 2023
What a delight. Visited the Hereford store today as my husband’s glasses were making the side of his head sore. We are on holiday in the area and 150 miles away from our local store. Amazing service from Ali who was a trained technician and knew exactly what the problem was. In ten minutes he had sorted the problem.... read full comment
At Vision Express we provide thorough eye tests, simply explained with expert care you can trust. We stock a wide range of designer and exclusive glasses, sunglasses and contact lenses. All our eyewear comes with 100 day returns guarantee and lifetime servicing for complete peace of mind. Find us on 7/8 High Street or book an appointment online.