I have broken my ankle and cannot drive so only had one chance to go to Nationwide on the same day as a hospital appointment by taxi. I had called them before to ask to close my ISA and transfer the money to mybank account and I was told to take two forms of ID, which I did. However, they kept me waiting nearly half an... read full comment
July 2021
Really glad I switched to Nationwide last year, my experience with them has been 100% positive, the Hereford branch has fantastic customer service.
July 2021
Disgusting customer service, official complaint also will be made. If you're going to have members of staff standing at the door make sure they aren't arrogant and actually have an ounce of customer service skills. I will be taking banking elsewhere.
Nationwide Building Society Hereford is the UK's best high street banking provider for customer service because we put our members' needs before our profits. We offer a range of savings accounts and ISAs, mortgages, current accounts, loans, credit cards, and insurance - for all life's needs. You can use our online, mobile, and banking services of if you prefer speaking face-to-face, pop into your local branch.
