February 2024 by Rudi ?Cheekylilmonkey?
The shop layout is on point hereThe store is clean & tidy.Sadly there is a woman called Christine who sometimes does some sort of voluntary work along with her son. After having an altercation with her which was well over a year ago just towards the end of my breast cancer treatment.I visited the shop to have a browse & this woman saw me then turned to a colleague saying I hate that woman! referring to me, I chose to ignore but even at the other end of the shop I could still hear her talking about me ! Eventually I pleaded with the manager to go & speak to christine to ask her to stop. All I can say is I will not be going in there again. I was so disgusted.
July 2023 by Daniel Olotu
Pick few items for personal use.
June 2023 by Miss Merrily
This charity shop has recently undergone a great makeover. Although I'm a great fan of charity shop shopping, this was never my favourite. But it's been redesigned by someone with a real talent for retail layout. It's brighter, has a more sensible layout and has much more space. Volunteer staff are also very friendly and engaging, so I'll be sure to enjoy my shopping here much more in future!
June 2023 by p jaszek
Great customer service and a very welcoming atmosphere in the shop.This used to be my favorite shop in Portswood but after a recent makeover the baskets with promotions that stood in the middle of the shop disappeared and you could find some really great stuff there. I am very sorry that they are no more. The shop after the metamorphosis is more spacious, it's true, but I preferred the old atmosphere of the shop. Sensational service.
June 2023 by Garysandhu13
Recently visited the Salvation Army shop at Portswood and found the change in atmosphere and friendliness refreshing.Would recommend a visit, staff so friendly and only to willing to help.Great customer service, Brummie guy on the till is a star!
June 2023 by Balbinder Heer
Just popped in for a rummage and was surprised at the change in atmosphere in the shop. The last person was dreadful and just had to leave. The new guy was friendly and welcoming, so I will definitely come again.
June 2023 by Janice Haffenden
Amazing experience at the Salvation Army charity shop. Pete ( relief manager) excellent customer service.Keep up the good work
June 2023 by b singh
Don't often visit this shop due to previous poor service. Must say was pleasantly surprised by the change. Will definitely come again.
May 2023 by Loma Theobalds
One of best charity shops in portswood give the disabled people a chance were as alot of charity shops do not very welcoming and young lad on till best customer service ever well done.
February 2023 by Xo_wave_oX
Run by a drug taking lady. That's a two faced bully. Plus head office are aware yet the bully and her crew will lie and make sure anyone that trys to report the manager is sacked. Disgusting behaviour and worse charity shop around. Manager and her crew are very rude and lack customer service skills.
January 2023 by Richard Mullens
The shop hours on the door say it's open until 5pm. Got there today at 4.25pm to see the Closed sign up and the door already locked. But there were at least three members of staff inside, one of whom was hoovering, and the shop lights were all on. So it's not like they had closed due to lack of staff or volunteers. Why advertise a closing time if you can't be bothered to stick to it?!
January 2023 by Jonathan Walsh
Me and my mum Christine are so happy because they give such good support
July 2022 by Emily Jayne
Staff unwelcoming and rude!!
July 2022 by Julie Brown
I agree with another person on here . The staff in this shop are extremely rude . We went there in really hot weather in good faith to help out this charity. We had nearly new clothing from M&S and a variety of other things along with a bag of hangers . On entering the shop we were ignored at first until a lady said? how can I help.? ? when we told her we had something for the charity she replied ? we don?t have room for any donations today ? and that was it . Ungrateful and rude . I won?t be donating to that charity again and all because of one rude member of staff who obviously didn?t what to be there .
June 2022 by Emmy Hutton
Staff unwelcoming and rude!!
