Laura at 02 gave me brilliant service with a problem with my samsung watch - professional, friendly and really helpful. She brightened up my day with how she empathised with my situation. Went above and beyond to make sure everything was resolved. Customer service at its best ?and a real credit to 02.
August 2025
Disgraceful attitude. I watched people, including myself, getting treated horribly with unhelpful staff with a bad attitude.
August 2025
Rude arrogant manager. Told me to come back in 3hrs. The shop was empty.
Welcome to O2 Southampton located in West Quay. Discover an extensive range of mobile phone deals from top brands like Samsung and Apple, along with SIM cards and accessories. Enjoy exclusive Priority perks, including rewards, unique experiences, and early access to gig tickets 48 hours before general release. Our expert team is here to offer advice on the latest gadgets and assist with setting up your new device. Visit O2 Southampton today for all your mobile needs.
