Cell Phone Stores in Southampton, Hampshire

“Harry was fantastic, helped me with renewing my contract and was also very patient with my daughter getting her first plan and explaining everything to her and me”

“Went here after dealing with some awful staff in the Shirley store.
The team in here are the mirror opposite to then, truly went out of their way to make up for the poor experience!”

“Always seem to get better deal when I visit store.\\nI was one of the first to sign to 3.\\nPAYG at first, then contract.\\nI've always been fairly dealt with.\\n\\nObviously covid has messed up having a personal visit to the store.\\n\\nLast visit, my history of use was looked at, then offered deals that would suit me. No hard sell, as product sells itself as far as I'm concerned.\\nIf you are tech savvy, online can deliver good results, I just like to discuss with a person.\\nNo doubt the current situation may well render a physical presence in shopping centres obsolete. Time will tell.”

“Fairly fast moving queue outside to get in. Poor guy on click and collect was definitely not supported by colleagues and had to deal with walk in c\\u0026cs and take stuff out to the car park and fetch stuff from the warehouse. He was a hero!”

“As a regular user of cex I have met a few undesirable staff in other stores but again my trip to Shirley cex I met George. He's always very friendly and very helpful. A great asset. Let's hope he's here to stay I have seen a high turnover of staff at this particular branch”

“How’s about a review from a TRUSTED level 8 content provider. Instead of the usual BOTS!
I had been with EE for a long time and changed my provider after my contract expired with EE.
Big mistake. I had hardly any 5G and slow connections and have now gone back to EE.
This time I was served by Ben at the West Quay store. Very helpful in reinstating a new contract together with Broadband.
Despite negative and sometimes FAKE reviews from other customers here on Google Maps, there is usually a wait at busy times particularly at weekends.
There is not a ticket service!? This is not a doctor’s surgery!
There were four staff on a Saturday and as I was waiting for Ben to sort out my contract everyone else had waited in line with no problems. The staff were able to tell who was next.
I give five stars for the way the whole store was run by ALL the staff and no other customers had any complaints.
Serving does take time to process contracts and some waiting time will be required.
Cheers to Ben.
♿️ Friendly”

“Always helpful in here. Need advice about an item not bought from Currys (turned out to be faulty). Purchased one from here, tested before we left. Always go here for things because of their helpful attitude.”

“Laura at 02 gave me brilliant service with a problem with my samsung watch - professional, friendly and really helpful. She brightened up my day with how she empathised with my situation. Went above and beyond to make sure everything was resolved. Customer service at its best ?and a real credit to 02.”