So utterly useless. Bought wooden gate, got wooden door 6mm thick. Couldn't return as they wash their hands of their "verified sellers". Had to go to bank to get money back. STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
February 2025
B&Q has lost it reputation in all sense. Staff are rude and ignorant towards customers. Market place items are just a nightmare to return, customer service on the phone are absolutely usless. Avoid this company.
January 2025
Bought a bathroom from B&Q The sink didn't fit the B&Q fittings trap/waste , door hinges were missing, inserts for the legs of the cabinet were missing. There were many things that were wrong with the sale from the off. I really wouldn't recommend.
We look forward to welcoming you to B&Q House, our corporate Head Office in Chandler's Ford. To explore our huge range of DIY products, hardware and tools or browse your local garden centre, please visit our Eastleigh, Nursling or Hedge End stores. Most of our stores also offer a range of services including key cutting, free timber cutting and tool hire.