Jewelry Stores in Basingstoke, Hampshire

“I got my daughter's second ear piercing here at the start of summer in HM.Samuels Basingstoke and absolutely loved it! Seeing as my daughter was very nervous, Komal the manager who pierced my daughter's ears, was very nice in reassuring her and ensured a smooth process. It was a great price for the quality of the earrings that we received and we will surely be back in the future!”

“Robert the store manager took time to check over my precious white gold diamond engagement ring. He advised there was no damage to the diamond but one of the claws needed adjusting & that my ring would be sent away & re-plated with care. He's such a kind & patient gentleman & his customer service skills can't be faulted!”

“Amazing service, friendly and knowledgable staff. We went in for an engagement ring not really knowing what we wanted, a bit nervous. Izzi put us right at ease and found us an amazing ring. All the staff made us feel relaxed and comfortable and we didn't feel that we were under any obligation to buy anything. Would highly recommend and will return for the wedding bands.”

“Fantastic and very helpful customer service on my watch from Georgia/Georgie (sorry didn’t catch the full name) this morning. Would go back for anything else in the future”

“Excellent customer service. I hobbled in as I walk with a crutch and the lovely gentleman assistant spotted me and assisted me immediately. He could see immediately I was in pain but also that I knew which charm I required. He then got Daisy to swiftly serve me with the nightmare before Christmas charm.I regret not getting his name as he is an asset to your company. All I can say to describe him is that he has amazing style and is simply stunning. The kindest personality.Thank you for the compassion shown during my visit this afternoon.”

“Just received my purchase of Heritage Mairi Celtic drop earrings and am extremely pleased with them. The quality is excellent. Item received within a few days. Will definitely use you again.”

“Very professional Explained everything and a breakdown of prices if you sold to them, and if they didn't want it, they said why.We'll go back.Very friendly”

“I have bought 3 watches now from this branch, Kelly is genuine and super helpful, I feel she has your best interests at heart and doesn't try to hard sell at all, will be back in the future.”

“Had to have my ring sent away to be made bigger I got itBack a week earlier than scheduled pick up I’d like tothank all the Staff at Basingstoke warren James for theExcellent customer service you gave us thankyou”

“Claire’s sells really nice stuff. I recently got some fake nails at Claire’s which I will probably show in a different post. I love their products. They sell amazing things.”