Had an issue with my watch however Tom has taken care of it and went above and beyond to make sure I was happy with the process. Excellent service please make sure you visit Tom if you wish to purchase any jewellery and he will take care of you.
August 2025
T H BAKER ALTON HAMPSHIRE STORE I TOOK A BEAUTIFUL 55 YEAR OLD LONGINES GOLD CHILDS WATCH TO THE STORE...I PAYED FOR A NEW STRAP & A LIFETIME BATTERY.... THE RUBBISH SHOP DIDNT EVEN PUT THE TIME RIGHT WHEN THEY CHANGED THE BATTERY
June 2025
Whatever you do avoid at all costs!!! My partner brought the most beautiful ring that I've worn probably about a week since November 2024 because its been in and out of repairs since! They refuse to take any liability and my partner has had to pay tooth and ear! You'd think after the 3rd repair a break again a week later... read full comment