My husband came to purchase two items from this store, told them what was required, they gave him the wrong items, he walked out the shop to the car, I realised they were wrong and we walked straight back in, less than a minute of leaving the shop, they wouldn’t change the items, as they said they didn’t know how we... read full comment
September 2024
Sister went in here to pick prescription up for tonsillitis, forget her card and went back to the car outside the shop. When she came back they had shut the door and told her that they are closed. Don’t bother coming here if you don’t have too.
July 2024
Arrived to pick up a prescription, no other customers but the 3 staff all chatting about how rubbish the company was they worked for! Didn’t bother me as we all have bad days but the lack of acknowledgment and prioritising a good gossip over dealing with a customer is poor. Need to get on a customer service course!
We’ve been helping customers in our local pharmacies for over 70 years. To reduce the time you have to spend waiting for your prescription, we’ve redesigned our dispensing process and introduced new stock monitoring measures. These changes also mean our pharmacists have more time to answer questions and offer support and advice, saving you a trip to the doctor. We also offer a range of services in our community pharmacies, from flu jabs to free NHS blood pressure checks for over 40s and stop smoking support. The services we offer vary between stores, so check our pharmacy finder to see what’s available at your local Well Pharmacy.