11AM - 5PM
37 Loire Dr
Pharmacies
“The three ladies who we came into contact with were above lovely the optician was v professional and two sales assistants went over and beyond they were so friendly and helpful.”
10:30AM - 4:30PM
The Grand Arcade
Pharmacies
“Went in the Grand arcade Boots, collected my order, spent over 70 pound for free gift for the order, the gift was leaking, but the store don't stock it, the lady Shauna couldn't do enough for me, went upstairs and replaced it with similar products, her customer service was impeccable, your store should be proud.”
“Fantastic service, I recently came in to collect a prescription for my daughter and whilst there made an enquiry on travel sickness medication for taking my 8 and 7 year old away in the summer, I spoke to Bev who was very polite and friendly from me entering the chemist, she talked me through the different types available and answered all my questions giving me all the information I needed, she was lovely, thankyou :)”
“I had a great experience at this pharmacy the other day. I was prescribed medicine that was a private prescription a lot of pharmacies can be difficult when it comes to privately prescribed prescriptions, but the team there handled it perfectly. As the medicine is a hard medicine to get It took a bit of time, but they worked hard to get it to me as quick as possible and order in the medicine for me that they didn’t have in stockThank you :)”
“I was feeling a bit anxious about getting a blood pressure test prior to a telephone appointment when I called in this morning. I received excellent service from Patricia who was able to do it straight away without any fuss. Thank you”
“Love this chemist. Staff are always so helpful and the delivery driver is so lovely. Always has a smile on his face. Get our prescriptions really quickly after ordering them from the Drs surgery. *****”
“Highly recommend this pharmacy, friendly knowledgeable staff, always happy to help. Never have any problems getting medication on time and good stock of off shelf products. Never have to wait too long even in busy times.”
“In my opinion this is the gold standard of chemistsOthers should take note. Thank you for your dedication and professionalism mixed with humanity and understanding”
“Helpful staff and prescriptions are done immediately. They even call you once your meds are ready to pick up.As for the guy who runs the place I think he's a really nice guy. He used to drop my meds off over covid without even asking him to. Fantastic service and he's sound as well as the other staff. ?”
“Great Pharmacy very kind and caring and prompt action on electronic prescriptions and delivery 5 stars,The medical center is fantastic with again prompt service and excellent communication thanks to all staff at medical center and pharmacy”
10:30AM - 4:30PM
Grand Arcade Shopping Centre Unit 27
Pharmacies
“Roza threaded my eyebrows this afternoon. Not only did she do a great job she was really good with my son who was with me. She gave him a sticker and made him feel very special.”
“As an expatriate I have struggled to find a good pharmacy where the staff are kind. The staff in this pharmacy are sweet as pie and so so helpful. I needed help getting my blood pressure done and they did it for me at no cost. Thank you ❤️”
“This is a very good very helpful very very busy little chemists shop the people are always worked off their feet the problem is the shape an set up of the place, we think they don't see us when most of the time they do it's just their all doing orders in the back part that you see when you go further in the shop, the only thing is a bell would be handy so the customer knows the staff know your there”
“i went here to see a hollywood movie and ended up being stabbed in the arm with a needle by a random stranger. its ok i suppose if your into that kind of thing. but would prefer to watch a movie next time ya know?”
“I went into get my baby a dummy as we had lost the last one. My baby was very upset, the lady on the till was so kind and reassuring and served me before the other customer and even cut the dummy out of the packaging for me so I could give it to the baby as quickly as possible. That level of kindness and reassurance went a long way in making a new mum feel much better. Thank you to that lovely lady working this morning and the nice lady in the queue :) x”
“Staff are very friendly. The pharmcist, Stephen, is excellent. He ensures that my medication is available when needed (has to be ordered), despite having issue with drs .”
“I love this pharmacy, the girls try their upmost best to help, big thanks to Jade for contacting my to let me know the medication was out of stock, I managed to get the prescription changed from the doctors and get sorted before the weekend. True heroes!”
“Changed to Manor as previous chemist were always ' owing' medication meaning another trip to chemist. As I have had to shield they have delivered my prescription free of charge, my other chemist charges for delivery. Brilliant pharmacy.”
“Had a query regarding my medication..rang the pharmacy on a busy Saturday morning..he had so much time and patience explaining to me my concern..lovelyman..thankyou.”
“Disappointing service today. The main item on my prescription wasnt in stock yesterday and I was told it would be ordered yesterday and ready for collection this morning. But the assistant forgot to order it so it wasn't there to collect.I am going on holiday tomorrow so am without the medication I need.Other people waiting were leaving empty handed and Ive noticed this happens quite a bit.They dont carry enough stock and the staff aren't good enough.The system of storage and collection is shambolic. If you go to Tesco pharmacy for example made up prescriptions arein pigeon holes marked clearly with an alpa numeric reference.Here, the staff are constantly searching through innumerable boxes, some located on the floor, looking for your order.Unless things improve they are going to lose custom!MH”
“Busy pharmacy but very friendly and quick service. Saw the pharmacist who was very knowledgeable and though he couldn’t help, he gave clear instructions on what I needed to do and I was able to follow this and get a prescription and return later. It was closed between 1-2pm so maybe avoid then.”
10:30AM - 4:30PM
Soho Street
Pharmacies
“I was in the store on Sunday 20 Nov with my three boys. My eldest who is Autistic and has other conditions had a massive meltdown. The staff off th security desk where sol helpful, reassuring and nice and another member of staff took my younger boys so I didn't have to worry about them as well. The staff were amazing!!”
“A small, busy local chemist that know who you are when you walk through the door. They work very very hard under difficult circumstances.
They deal with a multitude of different people in an obviously pressured environment, in respect to the area that they serve. People have to remember that instant service is not always possible, when items need to be checked and verified - we don't want the wrong drugs to be given out, so patience is needed!
I feel sorry for the people who work there when customers shout and complain (which I have been witness to on many occasion) when items are not available. It is not their fault!! They don't stock every drug in the world. It depends if the central system has it available and then it has to be transported to them. They have no power or control over this.
We need to look after these service providers, as you will only realise how valuable they are when they have disappeared and then you have to go miles further to an even busier establishment because they have had to take over the shortfall.
Keep up the hard work!”
11AM - 5PM
37 Loire Dr
Pharmacies
“Needed photo for pressie, but Boots' Photoprint App failed me, so went to Robin Park store. Machine out of service! But, despite being very busy, the Manageress sorted it, and helpful guy from opticians sorted Bluetooth etc.. Result, a very satisfied customer! You are excellent ambassadors for Boots. Thank you both. Merry Christmas!”
“Credit where credits due, the young ladies who are front of house here are just lovely, so helpful and so polite. No question goes unanswered. They are the faces of a great team. They all make me and my family feel comfortable when discussing things”