Felt pressured into becoming a member, just wanted to have a look around, and smell different perfumes to be sure. I decided to go elsewhere just didn't like how I was approached and found cheaper elsewhere
February 2024
Good experience ?
January 2024
Would be helpful if the phone number posted online actually worked! Anyway i’ve just recently been made aware i’ve had £15 taken from my bank for a membership i wasn’t even told i was signing up to. The worker told me to input my email which i assumed was for an e-receipt and she said i would receive 20% off in store.... read full comment
Established in 1994, The Fragrance Shop is the UK's leading independent fragrance retailer. Showcasing over 200 leading fragrance brands, The Fragrance Shops utilises a multi-channel, customer-centric business model to achieve its overall vision of being 'first for fragrance'. Regularly awarded for excellent customer service, the company's mission is to make fragrance affordable and accessible for all, focusing on staff expertise, competitive prices and continual online and high-street presence.
