I am a regular customer and what is happening to you with this place shocks me, for the last two months it is unrecognisable. The pretzels are disgusting, often burnt and the staff rude and uninviting to come again, they can't talk to the customer normally and you can also see that they can't respect each other. Unfortunately... read full comment
September 2025
The pretzels themselves are really tasty, however two things let this store down. One is that they’ve changed the Nutella dips to those small takeaway little packet things so you end up getting a lot less and it just looks tacky. Secondly the staff, although polite enough while serving you, seem absolutely miserable otherwise.
August 2025
I think there oven was broken, or they don’t know how to cook. Beacuse my pretzel was still getting slapped all over the table.