March 2024 by sammy royle
Extremely rude and arrogant very unprofessional staff never get medication put together on time definitely will never use this pharmacy again.
January 2024 by sue gledhill
Avoid at all costs. Took a week for my prescription to be ready. Told I was free to go nowhere else. SO I DID. Always using the excuse they are short staffed
December 2023 by Sarah Hince
The pharmacist and the lady working in the shop went above and beyond to help me find a local pharmacist that had vaccine supply. This meant a clinic for vulnerable patients could go ahead. Thank you ?
December 2023 by Gail Henshall
Great staff! Friendly and attentive!! Many thanks
November 2023 by Elaine Morris
Didn?t answer the phone.
October 2023 by David Rooney
Have just spent 5 mins of MY life waiting for the 2 extremely ignorant women who "supposedly" serve customers to acknowledge me ! while I had to interrupt their "chat " how this pharmacy has any customers is beyond me .if I could give no stars I would !!!
October 2023 by Alan Rait
Flu and COVID jabs. All good, no wait. In and out in 10 minutes
September 2023 by Wayne Dissington
I Stop using them as the customer service is atrocious. There attitude is horible they tried to convince me once that I had my meds delivered, it was later discovered that my meds were actually at the wells shop and had been covered up by paper work or something?? Started using the guys round the corner much more friendly and they make you feel like your human and not somethingsomeone has walked in on there shoes. I will never use wells again the worse custom services I've ever come across in any kind of retail environment.
June 2023 by Loren
Great customer service received today. They didn't have the item I needed for my prescription in stock, but the assistant went above and beyond to source it at a different pharmacy and even advised on where to park. Thank you.
June 2023 by gary smith
Just not interested in customer service at all..
March 2023 by D
Appalling. Apparently it's okay to mess pensioners around by expecting them to make repeat visits when the prescription that should be ready isn't. They won't deliver unless housebound which is fair enough IF prescriptions are actually ready when they should be. There's always an excuse, but never a valid one. I've tried to email their head office but the address on the website doesn't even work! Says it all really.
December 2022 by Danny Lewis
I don't understand how you can be that rude to people and still have a customer facing job. Every time you go, your prescription is never ready as "it is coming in on the delivery today....". If you are going there for Penicillin you would be better growing some mould at home, you would get it quicker.
November 2022 by James Johnson
The staff are very slow, their attitudes sometimes leave a lot to be desired. Many times you go there and they haven?t even got your prescription ready. I know many people who have left and gone elsewhere
August 2022 by Gary Deakin
Prescription never ready. Always the fault of the doctors or the system. Most of the staff are rude and don't seem to care. Poor service
June 2022 by Tracey Mc
Shocking service. Poor turn around of prescriptions with little and no explanations to why the extended wait.
