August 2025 by Ian Bradshaw
Called in at 02:57 and knocked on the window to get the attention of the staff member doing something to coffee machine.....totally oblivious to me knocking! Knocked twice then decided after a few minutes to go elsewhere as just finished a 11 hrs shift and wanted to get home!!
April 2025 by Ilona Skrzypek
I went in today to collect a parcel with my child in the pram and the guy ( he said he is the manager ! Which makes it worse ) told me to leave my child with the pram near the door ,where I could see him or the get out and collect from the out side as prams are not allowed in the shop !!! Absolutely disgusting behaviour for a manager, worse customer service I have ever experienced !! And since when prams are not allowed in the shop , some new rules I missed out on ?!
March 2025 by Barry HM
The lady Deb is an absolute gem. Always smiling always polite. Unlike the manager who just smirked when I told him she was a good member of staff.
Like I said today Deb keep being you
Baz
March 2025 by Karen Sweeney
Went to drop off a parcel at this service station which is listed as a Royal Mail Drop off point, unfortunately it?s only evri but the lady behind the counter was very nice and helpful. A pity that the same can?t be said for the very rude and aggressive man working on the forecourt. Obviously missed his customer service training and certainly lacking in people skills
February 2025 by Steph M
The older male manager that runs this is so rude. Told me I had no common sense and then went on to belittle me in front of other male colleagues and customers. Told me I was thick and should use my head for not knowing if a car was petrol or diesel so I asked my partner. Absolute jobsworth of a man. Looking at the other complaints on here, he should be sacked because of the way he speaks to customers.
January 2025 by Lesley Gordon
Went to shell garage Crompton Way this afternoon. The young forecourt attendant Ryan was so lovely and helpful- going the extra mile to help get tyre caps off so I could add some air. Thank you so much Ryan.
January 2025 by jennifer chadwick
I used the shell garage in shaw. The Caucasian man that runs it is rude, impatient, impolite and down and out nasty. Not just to his customers but to his staff also. What gives him the right to speak to people like they?re thick?!!!!! Will not be using again.
December 2024 by Shell Shaw
I went to have my car washed. I’d never used the car wash before so I was unsure. A white male attendant around 45 years old came out waving his arms & shouting at me. He was so rude!
October 2024 by carole robinson
Rude staff, pumps covered in diesel .
July 2024 by Hafiz Noor
The young lady behind counter wearing glasses is the best possible worker ive came across. Always a bright smile when you enter and conversational. Shes been serving a long time in Shaw and each time shes never once been rude, arrogant, racist whatever the matter is.
She deserves more than a pay rise.
Dont know her name, but the Woman needs recognition.
July 2023 by Sarah Lawton
Always use this petrol station and the staff are lovely. I went in tonight and Deb was so kind and helpful. She's amazing. Thank you so much!
June 2023 by Happy Places
Asian men working here are purposely being disrespectful they are targeting single white people I?ve never met so many bullies in my life this is racism
September 2022 by Food Travel
Bad service wind up merchants in here staff bullying customers and drivers can be aggressive on entry and leaving in and around the garage area.
April 2022 by Sue P
Use this place to collect parcels as well as fuel up. Monday I was asked to step aside whilst the people behind me were served. Today I was 2nd in the queue but told to wait because she had a ?queue out of the door?, so I?m supposed to wait until the queue has gone to get my parcel. If you can?t supply the service don?t offer it!! Looks like Royton & Tesco will be getting my business now!##UPDATE. Came back today for my parcel. Met Husnah (excuse the spelling), what a pleasure, a smile great member of staff.
January 2022 by Brian Stuart -Cole
Always pleasant staff
