December 2023 by J Smith (As-It-Is)
The worse phone service going ? just sends you round in circles. No diffinetive answering to a person. So sad you can't actually speak to someone
December 2023 by Ian Lockett
What a ridiculous service. I work Monday to Friday so I am not home for deliveries so I wanted to arrange collection from Hamilton street office. However, it is only open from 8am to 10am and 4pm to 6pm. As a working person how am I supposed to collect my parcel. I can only get there in my lunch hour and I can?t get there before 6pm. RoyL Mail are way behind courier companies in terms of a delivery service.On occasions in the past whenever I have collected parcels the staff have been excellent. Sadly the powers above think these opening times are adequate. I?m never going to order anything if it is going to be delivered by Royal Mail. I would rather pay extra to have a better delivery service from another company.
December 2023 by jemima ruchat
Went pick up my parcel to no space in the carpark had park last space on the main road had no double yellows.As I was driving find a space a royal mail person appeared from one of the cars, now the staff use the customer carpark to park there cars great idea royal mail!!Where are we meant to park to pick up parcels.Guy at the collection point was great though.
September 2023 by Robert Flippance
2 failed deliveries saying no access on a empty street and on the cctv there has been No attempt to deliver.!Some driver just wanted to go home early I guess useless......Thanks for wasting 2 days il just use a evri next time.
August 2023 by Angela Hughes
2weeks in a row I?ve waited for a deliveries last week waited in all day my delivery was updated nobody was home no card. Same again today nobody home I?ve been home all day waiting for the delivery no card again nobody attempted to deliver ?
June 2023 by Annie Yvs
The staff here are very helpful and polite. Service is excellent as always!
June 2023 by Notti
Lovely staff, very helpful and will explain if your unsure on anything. This post office do a brill job!
April 2023 by Cammy Crossley
good service nicely mannered very polite arrived on time
January 2023 by Paul ?Lloydy? Lloyd
The audacity to deliver what are obviously Christmas cards on the 28th December.They are late only because you were on strike pretty much every day in December, and not because they were posted late
December 2022 by Robert Edwards
Why take it back he or she could have left it with my Neighbours at number 11 now I have to make a special trip out of my usual route which is very inconvenient. ???
October 2022 by Zack Hallam
Why do the only wait 30 seconds on your door step .. then post thst dumb card .. to go collect at the depot.. at least give people time to.open the door instead of running off
August 2022 by Chaz
Update you're opening time to 3.30pm so people don't waste their time running to the post office
August 2022 by C
They always close earlier than stated
August 2022 by Bilal Brown
Opening times changed recently.
June 2022 by Anton Von Loeben
I was having a problem with my deliveries, basically no mail was being delivered to my home weeks after being sent. Royal mail customer service advised me to go to my local delivery office to see if they could help. The man at the counter was not slightly interested helping, to the point of being sullen and rude, would not engage in any kind of dialogue about the problem or get another member of staff to help me. How can someone with zero people skills be allowed to do a job that involves dealing with people.
