January 2024 by John What
Ordered item click and collect ,item paid for acknowledged., ref number given,couple of hours later order cancelled . No explanation given
December 2023 by Ceramicolive
Lovely staff, great place to get our dog groomed.
December 2023 by arfan Kamora
Good pet store with a wide range of pets excellent customer service helpful staff.
December 2023 by Stephen Clive Lee
Allways go here they are the best
December 2023 by Sylvia Roberts
Great vets they where exceptional in dealing with my sons guide dog that needed an operation unfortunately it wasn't successful and our dog passed but the staff and vets where very caring and attentive .definitely an amazing vets to care for your pets highly recommended
December 2023 by Mike Mcardle
The staff are always helpful and polite. They explained about the Pets At Home app at the till, and we always use it to get great deals and savings in store.
November 2023 by Dan Armstrong
Friendly staff members and they have a good selection of items
September 2023 by Wayne Dissington
One of the most disappointing customer experiences I've ever encountered, with discourteous staff who seemed disinterested in their roles. When attempting to express my dissatisfaction to Pets At Home, it appears they have no intention of addressing these concerns. In the future, I'll opt for independent local pet shops, where the experience is more enjoyable, and customer service is superior.
September 2023 by Kiki G.
Please do not buy pets from here ESPECIALLY rats. They claim to get their rodents from local breeders when in reality they come from a rodent mill.Don?t get handled enough and are a genetic mystery. I got a pair of rats that were allegedly given a clean bill of health, but one of them started sneezing as soon as I left the store. When I rang PAH they claimed some rats are just like that! The vet I went to prescribed antibiotics as it was obviously a respiratory infection. Expecting to spend lots of £££ on them as they?re clearly super prone to illnesses due to their background.Please visit an ethical breeder instead.
September 2023 by Callum Smith
They still believe you can cycle a fish tank in a week. They just sell you fish after fish knowing they will die. Also charging crazy money for a rabbit someone has given them for adoption
September 2023 by Joyce Hadfield
Staff don't know anythingNo knowledge on questions askedCan't wait to get rid of you
September 2023 by Debbie Clayton
Easy to park. Plenty on offer. Bit of a maze to find anything, I was wondering around for 10 minutes trying to find what I had gone for.
August 2023 by Beau
Just been to this store for flea and worming for my cats and dog. They are short on supplies, not the staffs fault but they have obviously been given a very hard time about it. I was helped by the lovely Bernadette, she was friendly, gave great advice, extremely helpful. Honestly can?t thank her enough. She also still managed to smile after what I can only imagine has been a long and stressful day. I was also served by Emily on the tills, who I saw being just as lovely to other customers as Bernadette. Emily was also lovely and smiling to myself. Thank you for great customer service ladies you are a credit to the store.
August 2023 by Shaun Kershaw
Great store, and where I always go for my dogs food but unfortunately because of supply issues the shelves look rather bare. Struggling to get the items I need at the moment as probably a few are. Apologetic staff left answering questions.
August 2023 by Rachel
Great shop, helpful staff and a huge variety of products.
