December 2023 by Anthony Moore
Tony, the owner, is a great down to earth man.He will try to match you a carpet or vinyl on price,quality that is in your budget, and also has a range of roll ends at the back !!!!!We had our bedroom done first, but being a small bungalow,There were a few things to move about while fitting the carpet no problem to the experienced men they were done in an hour and everything put back !!!!.We then had the lounge done a couple of weeks later, the same thing again a cabinet,3 seater sofa, and a disability chair to work around again. No problem !!!.Done and dusted superb job done, and Tony suggested having small mats made out of the offcuts which are sent away and proffesionaly sewn all around the edges.For where you spend a lot of time, getting up and down, say the armchair, put a mat down, and when having guests put them away!!!!!Saving ££££££.They also took the old carpets away and underlay (for a small cost).Would thoroughly recommend
October 2023 by William Whitehurst
Had the whole downstairs on my house done. Laminate for the kitchen, diner and entrance and carpet for the living room. Very reasonably priced and the lads that fitted them were really friendly and professional. Would recommend.
January 2023 by Rik Campos
Rude abrasive owner laughed at my clients mobility issues ****** starred out descriptor use your imagination
November 2022 by John Campbell
Friendly, professional service. Great advice and selection available. Flawless fitting and again professional, friendly service. Will be using again and would highly recommend.
November 2022 by GEORGE WHITE
Great choice of flooring at fair prices. Friendly staff.
November 2022 by Daniel Longson
Loads of choice, happy, friendly and helpful staff!
November 2022 by William Dobson
Good display ..price and fitting !!
November 2022 by joan Baron
Helpful
November 2021 by Jason Atkinson
Over the past 3 years, we have had 2 jobs done in our house from Lifestyle Carpets; in August 18 we had our living room, stairs, landing and bedrooms carpeted, and in March 21 we had our Kitchen and Bathroom fitted with Vinyl.August 18:For the majority (at the time) we thought that it was good quality and fitted perfectly. However, it did not come without issues. We also asked for our Vestibule to be fitted with Entrance matting, which the fitter at the time forgot to bring and told us he would come back the next day to fit it. I would also say, this fitter was by far the least professional person I have ever come across in my life. When my Father-in-Law mentioned he was going to Gran Canaria on holiday, the fitter made homophobic remarks which was disgraceful. I can confirm that Tony advised this fitter was dismissed due to a build up of complaints. No fitter returned and we had to wait a week for it to be sorted.March 21:Measuring:Tony, the owner, came round to measure the kitchen and bathroom area. Whilst he seems relatively friendly, he was disclosing personal information about a shared acquaintance of my wife which was incredibly unprofessional. At the time he SEEMED to take the correct measurements and correctly understood the work we wanted doing.Fitting:After they left, we were shocked to discover that the Kitchen Cupboard, which was part of the kitchen, and we specifically asked Tony to ensure this was done as well, was left pieced and incomplete with gaps showing the original flooring. When my wife rang Tony, he tried to claim that this was not part of the work, and his fitters had 'done us a favour' by putting some of the cut offs in there.Following discussions:I text Tony on the same Friday it was fitted with pictures to show the mess that had been left. I did not get a response to my text which I find strange from an company owner. I then followed it up with a call on Monday morning, which is when I realised what sort of person I was dealing with. Tony was unprofessional, rude, dismissive and refused to let me speak throughout the entirety of the call, he concluded that he would send someone to sort it 'at some point this week', but he wasn't going to cut a big piece to follow the pattern, which despite being an annoyance due to us already paying him, I agreed to ensure it was just done.Re-fitting:When the fitters returned, they swiftly put the new piece down. Again, the fitters themselves were nothing but professional and friendly and just got on with what was required.Conclusion:Despite having several issues, I cannot argue with the quality of the products themselves, our carpets have been down for almost 3 years and still look nice. I also can't argue with the friendliness of the fitters in March 2021. However, I will NEVER return her for one reason, Tony. The issue we had with the Vinyl could of been avoided if he spent less time talking about himself and shared acquaintances, and more time listening to our requirements and measuring properly. Additionally, his attitude when dealing with him after the job left me absolutely appalled and fuming.Conclusion:Despite having several issues, I cannot argue with the quality of the products themselves. I also can't argue with the friendliness of the fitters in March 2021. However, I will NEVER return to Lifestyle Carpets for one reason, Tony. The issue we had with the Vinyl could of been completed avoided if he spent less time talking about himself and shared acquaintances, and more time listening to our requirements and measuring properly, then there would of been enough vinyl for the Kitchen Cupboard. Additionally, his attitude when dealing with him after the job left me absolutely appalled and fuming.So overall, if you want to buy a carpet/vinyl to fit yourself, I would recommend. If you want them to fit it for you, then I would suggest you stay clear, or alternatively measure it yourself to avoid Tony's incompetence.
November 2021 by John Wales
Have just had our sitting and dining room fitted. Fantastic job of fitting, the two lads were very professional.Tony the owner was a great help in choosing our carpet, no hidden costs.Would fully recommend him and his team.
November 2021 by Diane Bickerton
Avoid this unprofessional shop at all cost, waited over a week after measuring my flat, tried to phone and he was extremely rude and put the phone down on me, so if they did a bad job I would expect the same attitude if I had a problem with fitting,, not even a one star
November 2021 by britney barrow
Great service, and made to measure vinyl x no messing
November 2020 by Jackie Lowe
Very happy with the carpets fitted in my hall stairs and landing.good service, quality and price .would highly recommend .
November 2020 by Robert Whitehead
Good choice and prices.Very helpful staff.
November 2020 by Darryl Hodkinson
The gaffer Tony , top lad and knows his stuff
