June 2023 by Temilade Asooto
They're friendly family
December 2022 by My Gee
No customer support at all half employees are just gossiping with there mates whilw people wait in the queue
October 2022 by Kashif D Sharif (Kay D)
Maariyah was absolutely amazing. Very polite, kind and helpful. All halifax customer agents should be like her
October 2022 by Sully Khan
Usually love the customer service at this Branch hence why I have stayed with them for more than 15yrs But had the most aweful experience at the Bank yesterday by one member of staff whom I think is important to name, Maariyah Akhtar who is one the Cashiers. This staff member has no manners, was so rude and unprofessional from the start. She was like this to the customer before me and also my sister who always disrepected by this member of staff everytime she is dealt by this staff. It has been noticed that this staff is always rude to customers. The branch has really down graded in customer service since they hired this staff who is so arrogant and rude and simply does not want to help customers and is always huffing and puffing when she is required to do so. Had I not had a very important transaction to make I would have walked out of the Branch, her behaviour was that digusting with everyone. The fact that she is gets away with an attitude like this constantly baffles me.
July 2022 by firdausi akther
It may be a very efficient bank but it?s very old dated and does not have easy accessibility like barclays etc.Very disappointed by the staff members, one in particular who never seem to have a smile in her face. Not helpful at all and always miserable. It seems like she comes in to work and wants to just get rid of people as fast as possible.I don?t understand why people work in the public sector when they don?t have manners nor politeness.Every time I come in unfortunately she is always there and is always moody. Never once has actually helped.Puts me off even staying with halifax just because of the staff.
June 2022 by Val L
The Halifax staff are very helpful, especially when I have a problem using the machines, it took me a while to start using these, now I don't have to queue at the counter it gives me more time for shopping. I would also like to add that whenever I have a problem with my bank account, Halifax advisers on the phone take the time to listen & explain what to do. Thank you to you all.
November 2021 by Chloe
Okay service, glad I've not seen George for while he was a bit too over the top and familiar with customers. Staff ask you to sanitise everytome you go in which is a bit much as I an aware of the signs and sanitiser provided so will always do it. It's just a bit of a pet peeve when I'm asked to do it when I had every intention of doing so.
July 2021 by Keith Whyatt
Bank is closed 22nd july when online its saying open wasted journey
July 2021 by Burhan Uddin
Nice place.
July 2021 by Janine Conway
Spent nearly double my appointment time there and left no better of
July 2021 by Alice Smithies
Would of loved for website to be updated and say why its closed, i could of saved my money i aint really happy at all
September 2020 by Barbara Edwards
Just called to Halifax Oldham Branch to update current investment details to be told they didn't deal with it there.Was given a phone number by a member of staff.Tried ringing it and it was a discontinued number
September 2020 by Saqib Javids
Wasted journey, correct your times rushed to get to the bank to be told you close at 1700 when it clearly says online you close at 20:00.
July 2020 by Susan Ross
Poor very poor a bank that does not accept cash only cheques which are almost obsolete
July 2020 by Susan Houldsworth
Bad can't get intouch with anybody
