January 2024 by Christine Briggs
Took back a smartwatch which had stopped working and it was exchanged for a different watch without any problem. Luke who served us was polite, friendly and knowledgeable. Very satisfied with the service.
January 2024 by T
Very professional approach and friendly with kids and customer. She is the best seller I have met this year so far.
December 2023 by Tahmeenah Chowdhury
Went in to H Samuel after a long time and was welcomed by the lovely Sharmin. She was super helpful and friendly. I highly recommend you to ask for Sharmin if you visit the store!
December 2023 by Eloise Bennett
Ellie Jayne was very polite and helpful. I even went back the day after to purchase something else and my experience was fab again. Would definitely visit the store again to buy more beautiful jewellery
December 2023 by Damien Marland
Luke dealt with our purchase and was extremely polite friendly and helpful great customer service
December 2023 by josh leach
very good quality and fast service changed the links very quickly. happy with the service i got.
December 2023 by Abdul Kalam
Ellie is the bestest staff here she helped me pick the right present for my partner ??
December 2023 by Rick Walker
I was looking for a replacement necklace for my daughter and Pauline couldn't help me enough,found exactly what I was after.Thank you Pauline you were a massive help.
December 2023 by Nina Begum
We went into H. Samuel on Monday and Luke happened to serve us that day he was very kind, patient and friendly when it came to helping us.Thank you for your service ?
December 2023 by Katie Mckenzie
I was served today by Pauline who was very lovely and approachable. She helped me pick a lovely gift for my mum for christmas x
December 2023 by Luke Warrington
I came in with my grandmother to get a gift for her friend and I was served by Ellie, who was very helpful, patient and polite.I would recommend!
December 2023 by Joseph
The helper Kyle was really efficient and quick at his job and also helped set the time on my g shock
December 2023 by Suzanne Kenny
Excellent service after going to the branch after ordering online and the order being cancelled. Spoke to customer services on the phone and the manager at the store sorted an order replacement to be delivered to the store. I was on my lunch and was able to collect the receipt after work having received a phone call to say it was ready. I will definitely purchase from thus store again. All staff were very pleasant and knowledgeable.
December 2023 by Steve C
Watch arrived faulty. My local store were quick and very efficient in resolving the issue and now I have a smashing time piece and correctly sized by Carla in store. Very professional and courteous service. Highly recommended A****
December 2023 by SS
Served by a super lovely lady called Carla. Outstanding service from her from start to finish whilst I bought my wedding ring. What a credit to the store she is. Thank you so much to Carla and Oldham branch H Samuel
