Jewelry Stores in Manchester, Greater Manchester

“Thank you to Brian at the Trafford Centre store. My son picked a bracelet, then had some engraving on It. Unfortunately it didn't look 100% but Brian, went above and beyond to get us another form another store and even down to changing one side of the bracelet due a scratch. I can not thank you enough as this is a keep sake bracelet off a family member that has passed away.Thank you again Brian ?”

“Hanna today was superb,purchased an engagement ring.very helpful,knowledgeable and nice smile,not pushy at all but she created a nice relaxed approach to customer service nor pushy at all but had the upmost patience well dibe Hannah”

“I got my ears pierced here and they ensured I liked the positioning, with re doing the dots to my liking and even drawing a diagram to help me understand. Extremely comforting customer service.”

“I've only been here as a child and teen. First went with my older sister and was amazed. Latterly getting piercings and vintage clothing. It's a treasure trove.”

“Bought an engagement ring in early December and had Selena guide me through the whole process, taking plenty of time to explain everything and make me feel as comfortable as possible with my new purchase!The ring was slightly too small and needed a resize, which a lovely lady named Vanessa helped us with, she managed to get the ring delivered for us in time before my Fiancée had to leave for a holiday.We later found out that the newly sized ring had a manufacturing error, so we took it back to be rectified.Jackie and Anmol were excellent in helping us with the last replacement, my Fiance was leaving to visit her family in 2 days and together they managed to order the new perfect ring from another store, excellent thinking and fantastic customer service from both of them.Overall we had some bumps but the staff were absolutely fantastic in helping us and allowing us to leave very satisfied!”

“Very attentive staff, great to see the security & sales team on the ball when a customer enters the boutique. Staff appear to work very well together as a team and have great personalities (Well dressed/presented). Nice to see how above and beyond staff go for each and every client. Very clean, elegant and warm environment as you step in. Not to forget the smell of luxury as you enter the store, the candle you have lit smells amazing! Great job guys keep up the hard work.”

“Really helpful staff staff member! Helped my girlfriend return and replace her necklace even though they no longer sold it. Only wish we had got the staff members name so that we could give her some credit in this review ?”

“Great little shop with lovely cards that you won’t see in the big household name shops but I often wonder why it does not open at 8am so as to catch the vast numbers of people commuting to work or going to/coming back from their various trips to the schools, nurseries, crèches and the 2 hospitals a mile apart in the area, a good number of whom will want to pick up a last minute card or gift for a loved one, colleague etc.”

“I'm from the US and whenever I'm in UK, we always stop by to see what is new at accessorize! They have great scarfs, jewelry and socks/slippers. I always grab gifts here for friends and family. Reasonably priced.”

“We were served by Iyad's nephew - a lovely young man with outstanding customer service skills. All the staff a warm, welcoming and helpful. They never tired of showing different pieces of jewellery and were always willing to go the extra mile. On trip to Wilmslow Road we visited a number of jewellers and this family orientated business was head and shoulders above the rest in terms of both choice and value. We look forward to buying a few more items soon Insha'Allah!”

“Amazing store! I was visiting for my 21st and thought I’d treat myself, I was served by Stefan who was an absolute pleasure! They were so professional and kind! Felt very welcomed and comfortable in the store with them, will 100% go back next time I visit.”

“I went everywhere looking for a pearl bracelet today with no luck .till I walked in to your manchester arndale store .I was greeted straight away what lovely staff you have and Katie was very helpful I came out with a pearl bracelet and charm .....thank you ....”

“Went to go and see if I could get my charm bracelet repaired, lady I dealt with was really helpful and ended up getting a replacement charm bracelet for a minimal cost as well as treating myself to a new bracelet.”

“Took my watch for a new battery. Turns outs, it was problematic because of corroded screws. They got back to me, explained the problem and came up with a solution.Helpful staff. Recommended.”

“I put the ring into the wrong finger which cannot take it off all the night. I got the help from 3 beautiful, kind, professional and patient stuffs in Swarovski store. They didn’t give up even I want to call the 999 hahahaha. Love you all. Really appliance for what you did.”

“I used to work here and came in today to replace my necklace which has been stolen a few times ?Aisha....hope that's how you spell your name was super helpful even after I made mistakes on my choices.Great customer service as always!”

“This was some of the best customer service I have ever received. I went in Ernest jones looking for an engagement ring and the staff were so helpful and could answer all of my questions with no problem at all. Thank you for pointing me in the right direction my fiancée loves it. 10/10”

“My little girl got her ears pierced today and the girls were great can’t thank them enough.. brilliant just brilliant lovely shop nice clean very welcoming :) very happy little lady too with her ears pierced”

“I have never received such great customer service as I did today over the phone by Rebecca M. She was extremely helpeful, super polite and helped me find and reserved in store exactly what I needed. A huge thank you to her, she is an asset to your organisation. Thank you!”

“Absolutely wonderful staff member, Sam. I did not realise the item I ordered would be so heavy. Sam was so helpful and patient and took my item to my car for me. Exemplary example of customer care. Thank you Sam.”

“Really enjoyed having a piercing here - the person who served me was completely lovely (long brown hair and flower earrings). I could not fault any of the sweethearts there even if I wanted to. Pleasant vibes. Lovely <3”