I started a mobile broadband plan in April and cancelled my account within 30days so I could get a full refund. However after cancelling and awaiting a return envelope for the mobile router, it never came. I have been calling every week with a promise that it will arrive within 7-10 working days. This has now happened 3... read full comment
September 2021
Up to their old tricks again. 5G broadband is down but status checker says no faults exist; problem has been for several days now, for multiple geographical areas, so that's odd! I know from past and even present support staff that information is deliberately withheld so they can't admit to the issues on social media -... read full comment
April 2021
Don't go for 3 SIM card , it's the worst operator in the UK.