“The story began with me having a panic attack after realizing my "Easy Saver" account could not transfer money out into my current account when it was running very low (about to overdraft), and I happened to have an international flight leaving soon. I thought that I would have to sadly cancel the flight due to unable to solve the issue over the phone.But I was glad that I didn't do that and decided to take a leap of faith on the nearest Lloyds Bank branch to the Manchester Airport.The clean and tidy branch lied in a quiet cosy town. After entering, a modest and polite lady, Laura (Apology if I'm not spelling it correctly), welcomed me from the waiting area and patiently checked my information, which erased some of my worries after hearing her calming voice. She then professionally tried her best to communicate with the remote team about my situation for me and helped me figured out a smart temporary solution which was more than I could fancy so that I could still travel and pay without having impacts on my credit. (Though I still need to bring paperwork after I returned but if they let me do the standard way I would not have my travel possible).I'm more than grateful for her help, and I'm more than satisfied for the service standard provided by the team here.”
“It’s the busiest branch but as soon as I get the appointment it’s so smooth and convenient. Shout out to Jayne Oliver the most sweet and accommodating attending our concern very helpful and relaxed, she even kept update with the process and replies quick to all my email concerns . ??”
“Attended to talk about my accounts and what my options are for changing current, savings and ISAs. Ben asked me if I needed any help when I was in the queue, he was very helpful and happy to help. Talked to me for as long as I needed and explained all the different types of accounts available and what the accounts I currently have mean. Very professional, did not advise me and simply gave me information I needed to make decisions on my accounts. Very good experience.”
“Exceptional service at Barclays Altrincham branch. Rebecca went above and beyond to help me smoothly update my address on my account. Her friendly approach and efficiency made the process a breeze. Fantastic experience.”
7AM - 10PM
6 Shaftesbury Ave
Atm
“Just a quick shout out for the lovely Peter at Asda Altrincham...after a negative response to a request for a disabled trolley from another member of staff, he went above and beyond to help, even gave me a £10 voucher. Thank you so much, made such a difference xxx”
“Always a warm welcome each & every time l visit.....
Ghada and the team are attentive, polite and very helpful....would highly recommend this local fuel station.”