October 2023 by Arthur Morgan
What a joke shop this place is!! Ordered my pizza at 7pm and it did not arrive until 2 hours later!! I called to ask where pizza was after tracking my pizza to be told it would be another 30 minutes!! So I said basically your tracking is complete lies because they were cutting and checking pizza for 40 minutes!! When we got the pizza, cold and under cooked!! Don?t go here whatever you do unless you order your pizza 2 hours before you want it. Staff totally rude!! Never get another order from me and will be contacting the Head office.
September 2023 by Tolu M
Out of 4 XXL pizzas, 2 were so dry and badly burnt such that myself and my guests could not finish eating them. The store were not helpful when we called them about it and went to collect replacement pizzas.The person in store was rude and hostile when we collected the replacement pizzas and not apologetic in the slightest.Not sure how he thought it would be acceptable to serve such pizzas to paying customers in the first place. Very poor experience, would not recommend.
August 2023 by Graham Baker
I've always ordered via online or the app and never had a problem. We had 2 large Pizzas and 2 sides and now feeling stuffed. I see there have been negative reviews here, but from my perspective I've never had a problem in over 12 years!
August 2023 by Bindi Buttar
Ordered Tuesday special for buy one get one free paid full price got one pizza only for £28 they refused to provide the other pizza awful plus pizza toppings are tiny, don't order from here its really that bad.
July 2023 by Lilania TheFair
I phoned up to ask if instead of the garlic dip could I have bbq... I was promised that would be fine. I think this must have offended the person in charge as I was sent "cheesy bacon tots" with no bacon at all and burnt cheese. The pizza also had the garlic dip I had asked to be swapped with bbq. They then also put much less bbq than normal, leaving most of the pizza without my beloved BBQ. Usually it is in a swirl this time it was blobs on a few slices... It was very odd clearly me asking for the dip to be swapped must have upset them. such a shame as I usually really enjoy papa John's and haven't had an issue from here before. If it was such an issue why not just explain the problem? I know these are minor issues but if you charge the prices you do then you expect better service and quality.
April 2023 by AirHorn86
Order was almost 15 mins late on their tracker, drivers obviously cheating the times, everything is cold. Call the store and I'm told I'll have to wait another 40 mins to have the order replaced, as long as I don't eat what got delivered. Ruined dinner. Won't make that mistake again.
December 2022 by Lakhwinder Singh
Very good service and tasty food. Staff is also very friendly and supportive. Keep on guys.
December 2022 by Crestha Monee
on saturday i order pizza from woolwich branch and i recived my pizza after 2 hour 20 min late and was freezing cold pizza ..
when i call them to ask to know about my order update.. they just dont talk with us and leave them on hold .. which i have proof as well. and extermly bad service.. this is the first time i order will be the last too... if there is 0 i could recommend 0 not even 1 .
October 2022 by margedaws
We bought a large pizza and cinnamon rolls. The pizza had little base sauce on it, as such the pizza toppings didn?t stick and were coming off when arriving home. It was drenched in an awful sour sauce supposed to be bbq. It really was the worst pizza I?ve ever had. We actually threw most of it away it was that bad! Thk goodness for the cinnamon rolls which were better but far from perfect. First time of trying Papa Johns and it is the last. We usually opt for Dominos or Pizza Hut which have always been faultless. I wouldn?t recommend Papa Johns.
October 2022 by Rolandas Bau?a
Great customer service, amazing vegan and vegetarian pizzas.
October 2022 by D C
Buy yourself some cheese, grate it on some bread and place it under a grill. Then you will get something hot for a fraction of the price.
July 2022 by ells92
The pizzas were cooked beautifully, sufficient toppings and very hot when arrived. The delivery driver was friendly and although he didn't wear a mask he stepped back to a safe distance when he delivered. They also delivered the food quickly and when they said they would. They do only have a 4* health rating from food standards so I while their food and service is excellent I would have felt safer ordering from them had it been 5*. As we are vulnerable it's really important to us so unfortunately that's why we have only given them a 4 out of 5. In comparison though Welling is better as Sidcup only has a 3.
May 2022 by Stephanie Raven
Went in shop at Bellegrove Rd and ordered 12 different pizzas to arrive at 1pm on 1st May 2022 at my home address.Whilst communication in store was somewhat difficult and did not provide me with any confidence that things would run smoothly on the day, I was proved wrong. The pizzas arrived and were exactly as ordered, they were hot and arrived dead on time.Well done Papa John's...Will definitely be back.
March 2022 by BTSECURITY Services UK
Had pizza from here takeaway but didn?t like the customer service they seem to be ok the phone always making calls taking orders but what about the customers in store? Waited about 5mins plus to pick up order that they said was ready? unbelievable not coming back
March 2022 by maharajaandlittlegirl podcast
Had pizza from here takeaway but didn?t like the customer service they seem to be ok the phone always making calls taking orders but what about the customers in store? Waited about 5mins plus to pick up order that they said was ready? unbelievable not coming back
