March 2024 by Tina Bullard
So disappointed with current policy around the outdoor pool . The only reason I joined, was because the pool has a reputation of being a beautiful warm temeperature and for 3 years I really enjoyed swimming there especially on cold mornings as getting into it was heaven. Also hate chlorine and the mell etc just evaportes outside. Last Summer I was told it was going down to 28 (from 30) to fall in line with other David Lloyds. Not the end of the world but a bit disappointing. i left for 4 months due to illness but rejoined recently only to find the pool was very cold. 26! I was told it had been closed for a week and was heating back up. Last week about to get in and no one in there and manager standing there. I asked him the temperature and he said 26. Put my foot it in was freeziing as was temperature outside. isaid whats going on, why so cold and he told me new temperature now in line with other pools! There was no getting through to him that pool was empty and cold and thats why a lot of people came for the temperature of this pool. When asking who to complain to above him he basically said no point as will end up on his desk. How rude! I ended up swimming in busy and noisy indoor pool. Consdiering most expensive health club around £169 for membership I need, I would have thought they could afford to heat it nicely as an outdoor pool in winter.I'm giving it another 2 weeks and leaving if it doesnt go back up to 28 so down the middle of where it was and the reason i joined.
March 2024 by Andres Barros
Amazing environment
March 2024 by Simon Smith
I came here on a freebie guest pass and it was very good. I don't think I could afford it all the time, but a bit of pamper power is nice every so often
March 2024 by Karuna Youngs
Play tennis undercover. Swim and sauna. Good service.
March 2024 by Carmen Vanca
Very nice and professional staff, and I would like to thank Amy, Gee and Rebecca for all their help and support! Great gym with great facilities!!
March 2024 by Ami 0 Soami
Have been there twice for an appointment when I was considering my fitness journey. I had a terrible customer service, rude staff, poor communication. They will not pick up the phone when u tried to inform them I was running late. do not recommend.Now signed with another in Bromley- lovely welcoming staff.
March 2024 by Amy Griffin
Very helpful, quick sign up for someone we referred. Great facilities friendly staff. Would recommend. Loads of clubs for the kids. Very happy
January 2024 by Joan Mill
The onboarding process at David Lloyd, Sidcup was excellent. Really informative, comprehensive and tailored to my interests. Many thanks to Bethany for making the experience a seamless one!Joan
January 2024 by Barbara Pouw-van de Velde
David Lloyd is happy to take your money, but has no customer service.The way the recent 'upgrade' (see Clare's 1 star review) has been managed followed by a max 9% price hike with no proper time to evaluate and cancel membership, is an absolutely disgusting way to treat existing members. Although just within their own rules, they have used every trick to make you pay as much as possible for as long as possible.I have not received any response since I complained about this 6 weeks ago.They just don't care.Gym facilities are mediocre, barely any early morning or late evening classes.The tennis courts are astro turf, not worth paying extra for.I have had enough of paying £157!!! a month (this membership does include 'free' towels and use of the tennis courts).
January 2024 by Caitlin Smith
I spoke to Beth yesterday at the Sidcup branch. Beth was incredibly helpful, she gave a detailed tour of the club and then talked me through all of the membership options to make sure I got the best one for me. I had so many questions and Beth was amazing at answering all of them! Thank you!!
December 2023 by Andrew Monteith
I would just like to thank Jaime, the new sales manager for the service she gave me today. Jaime demonstrated good listening skills and flexibility to meet the unique needs of my daughter. Thank you, your kind offer will mean a lot to her.
December 2023 by Cagri Ozgur
Recently signed up here and the sales consultant Aycan Was very helpful and made the signing up process go Very smooth and quick. Even got a coffee while waiting! Downloaded the app for me and set everything up before I left a happy member.
December 2023 by Joanna Meehan
My experience so far at David Lloyd Sidcup has been great - excellent help from Jamie - sales manager-has been fabulous- attentive and helpful! Loving the pool and gym and looking forward to trying the classes!
November 2023 by Sam D
Has what you need equipment wise, staff are polite, pretty clean and good facilities. Lots of big fellas with chicken legs that slam weights unfortunately. Never understood either of those things.
November 2023 by Claire Fosters
Overall a club that is deteriorating not only from lack of care and attention, to the facilities and members, but also poor management.We are supposed to be thankful for the huge investment in the club, that doesn?t touch the sides in what needs doing at the club. Studios have been painted and new stereos, but no new equipment, air con or flooring. The gym the star attraction of the club has no new equipment and no money spent on it. The outdoor pool that has not been touched since it was built. The locker room drainage, again ignored. But please be thankful for the new blaze studio and kids club rooms.No thought has been given or consideration to members and what they would actually like and use.Class timetable is being dissected and replaced with David Lloyd classes. That means that if you like actual proper classes, David Lloyd is not the place for you.I?m still waiting for management to get back to me, and it?s been over a month now!!!Not only me, but my mother in law has been waiting for a call from Silvie for 2 months regarding an issue in a class.Unfortunately to David Lloyd members are replaceable, and they forget that so are they!
