Accessories in Shepherd's Bush, Greater London

“Rowan was an absolute star. Samsonite Oxford street shop was not helpful and took ages to respond. Coming at Westfields Rowan resolved the issue quickly and efficiently, and he is very attentive. Thanks”

“I had an amazing experience at monsoon a worker named Rena was so kind and sweet. I was having difficulty trying to find what I wanted and Rena spent her time helping me out, I really appreciated this as I have social anxiety in new area and it was very busy at the time. But Rena unlike the other worker went out of her way to help me. She’s an angel and should get some sort of acknowledgment.”

“We bought a leather jacket for our granddaughter in February. In March she had an accident and tore the jacket quite badly. So impressed with the free repair service offered. We had to take it into a London store to find out if it could be repaired and they sent a photograph off to see if it was possible. Shame we could not send a photograph direct, or our local store send one, as it meant a 7 hour round trip just to find out if it could be repaired. Joe, in the White City store was amazing, so helpful. The jacket was repaired FOC, thank you so much. We would have happily paid for it to be returned but the policy is to send it back to the shop, so another 7 hour round trip to collect it. Despite all the travel, we are very grateful.”