Mobile Phones & Accessories in Romford, Greater London

“Cristina was the kind staff that helped us on our visit at three a few days ago! friendly and supportive staff and she had our best interest at heart. 12/10, thank you!”

“I visited this store to sign up for a flexible unlimited data contract - 30-day rolling. I was served by a very helpful young lady, she made my experience very nice and things went very smoothly.”

“I collected a PlayStation 5 yesterday and had to return it today as it had a fault. The guys in the shop were very helpful; especially Andrew and I was given a replacement this afternoon. Excellent customer service. Thank you!”

“I've been a fan of CEX for many years and overall its a good place to buy 2nd hand IT stuff. Whatever you get is covered by a 1-2 year warranty which is great to know.You can also-1)Trade in your old IT stuff and pay the difference in price for stuff they have on sale in the shop, that = cheaper price of the item you want = good news.2)Sell your old IT stuff and get paid or get a voucher to pay for some thing else you need at another point in time.In theory its a good idea but in practice you don't get as much cash or voucher value as CEX sell the same item.CEX sell the same item at roughly double what they pay you in cash/voucher which isn't that good but its better than nothing.It would be nice if CEX gave you 1/2 the price in cash/voucher which they sell the item, CEX's CEO would need to make new rules to do this.------------CEX have an online store, if you see some thing in CEX-Romford you can buy it online and pick it up which saves on postage costs (if you live localy).If you don't live localy then you have to pay a flat postage fee which on lower price items can almost double their total price.......ouch.CEX's website doesn't allow free delivery to CEX-Romford to pick it up which is annoying as we have a store in Romford.CEX's website doesn't allow items at one store to be sent to CEX-Romford thats annoying.But this isn't the fault of CEX-Romford, its down to their CEO to sort this out.------------CEX-Romford is great, they have many IT goods in stock, their staff are friendly, make time to listen and know their stuff so if you talk in "IT tech language" they will understand what you say as well as talking to normal people in normal language.There's one annoying thing, if you get there 10-15 mins before closing time, their staff wont let you in as they want to shut up shop and go home at closing time.------------As an IT store I recommend CEX and CEX-Romford, I trust them and the goods they sell, their prices are honest and reasonable.Unlike other similar shops in Romford who sell over priced IT goods, CEX won't rip you off or over price goods you buy from them (thats what I've found over the years).Prices of the items are the same if you got them in CEX-Aberdeen-Scotland down to CEX-Brighton-England etc and thats nice to know.Yes CEX have a few problems but no one's perfect, we are all human.”

“Been into Vodaphone Romford today - did wait 30 mins but staff constantly apologised for delay. I went in about my late father in laws Vodaphone contract. Although Tam could not assist with the phone issue I had he could not have been more helpful and polite.”