Mobile Phones & Accessories in Marylebone, Mayfair and Soho, Greater London

“Ho avuto una buona esperienza in questo posto luogo pulito e personale accorto ai clienti. Il 19 settembre sono andata in Oxford Circus e sono stata aiutata e consigliata da Aya una ragazza molto compente e disponibile. Sono davvero soddisfatta di questo servizio”

“I had a lovely exchange with a staff member by the name of Maria. She dealt with my queries with the utmost professionalism and proceeded to reduce my contract to a sim only; stating all the relevant information I needed to know, in a clear and understandable way.”

“Good experience. Went to buy spider man on the Xbox 360 as my locals copy of them weren’t good condition. Good friendly staff had a great interaction with one of them. Great service.”

“Today I went to central London and my phone had ran out of battery and I was alone, I was nervous and panicked and came to the shop in distress (may not seem like a big deal but I have anxiety!) and asked to borrow a charger.. it was a long shot as most shops don’t do that but a kind gentleman who worked there saw that I was panicking and worried and allowed me to use a charging port for free. I would like to thank the staff for being so kind and understanding as I had to call my dad and let him know.”

“I visited the O2 shop in Oxford Street, near Bond Street station this week on two occasions and was amazed at how helpful, patient and kind they were. In particular the young lady who helped me with the purchase of a new phone and transfer from an old one was extremely helpful and exceptionally patient! Thank you. sally”

“Amazing staff. Excellent service. The guy was so patient but I couldn't say bye but just want to say thank you . Really mind blowing experience especially when your stressed out. Thank you 3”

“I came to this branch trying to get my phone repaired (which is under 2 year warranty). I had a terrible experience at a previous branch on Old Kent Road so my expectations were very low. The employee I talked to at the TCR branch is named Kaswar and he was super attentive and helpful, the exact opposite of the experience I got from Old Kent Road. He told me he was new but he did his best to help me figure out how to get my phone repaired. Even said he'd get the store manager to confirm what to do to get my phone repaired. Honestly thank God this guy was around, I didn't have much hope of getting anywhere after my experience at Old Kent road.”

“Levent served me today for upgrade options he made it very clear he was very professional and friendly one of the best advisors I’ve come across I will definitely come and see him when I need my contract renewal.”

“Excellent support from Joe with SIM issues in Samsung Galaxy A52s: patient, knowledgeable, pleasant, non-pushy, didn't make me feel an idiot! Thank you so much Joe. Very best wishes Trish”

“The service at this store is very good. I bought my iPhone some months ago there and the service was great. The sales person gave great assistance and also helped me with the data transfer from the old phone to the new one.
Today some month later I came back to ask them to install a new screen protector they sent me as part of the guarantee because the one I bought by that time broke. They installed it without problem and were very willing to help. Next time I want to buy an apple product I’m coming to this store.”

“Very pleasant shopping experience. I wanted an expensive item from one of the locked glass cabinets and was served by a very polite guy who passed me the item in question and let me examine it myself before i bought it. This was one of the most gracious things any CeX has ever done for me and I really appreciate being able to inspect the condition of the game and its contents before I purchased it. Impeccable service and highly recommended.”

“Big thank you to Mel and Helen for being so lovely and helpful! The store manager (didn’t catch his name) also went the extra mile by suggesting I could get my tablet straight from the store instead of waiting for my online order. After a bad experience at the Westfield White City branch, this was a very good store experience. They’re a real credit to the company!”

“Exellent costumer service! The team is with very very good experence
One of the Team members named Piotr made us very happy by serving us very professionally. Thank you guys!”