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9AM - 4:30PM
56 South Street
Banks
9AM - 4:30PM
1-3 South St
Banks
“I want to say again a very heartfelt thanks to the young lady I saw in branch yesterday, Tuesday. I have a Co-op credit card and I was concerned that, although I think I have used it recently, I haven't had a statement since last year. Our local post service is unreliable so I was concerned that I missed payment. The young lady was able to access my account and resolve my concerns. THANKS AGAIN”
9:30AM - 4:30PM
10 South Street
Banks
“Very helpful staff, but to be fair it was fairly quiet and if it had been busier I am not sure how the only two cashier positions would have coped. My query was dealt with quickly and resolved to my satisfaction. The advantages of dealing with live human beings as opposed to "Cora" cannot be overstated!”
9AM - 5PM
1-3 Market Place
Banks
“Amazing customer support from who I assume is the manager of the branch. Unbelievable patience despite the chaotic environment and the long queue. The whole time she had a smile on her face and cracked jokes to make us both laugh. Absolutely kind, caring and friendly person. Thank you for a positive experience”
9:30AM - 3:30PM
27 High Rd
Banks
“Went there today and the customer service was friendly although there was a short line you had to wait in to go to the counter (as expected). Also, as of the time of this review, the store closes at 4:30pm during weekdays. Closed during weekends as usual”
9AM - 4PM
102 Hilldene Avenue
Banks
“Nice, friendly staff.
They are very supportive and helpful.
Face to face contact is always better than talking to someone on the helpline by phone.”
9AM - 5PM
26/30 South St
Banks
“I've always found the staff extremely pleasant and helpful when needed. It can be slow because there are no longer as many staff. Just be thankful that this branch is still open because when it's gone it will be sorely missed especially by so many older folk that need assistance.”
9:30 AM - 3 PM
67-69 South Street
Banks
“Had to wait even I had appointment. Aswell i wasnt seen by the person the Appointment was booked with. Still i managed to convince them to help me cuz they wanted me to look for answers online.”
9:30AM - 4:30PM
36/38 South Street
Banks
“Okay now here is my honest review of the bank as a autistic child suffering with anxiety just visited this bank yesterday to get my mobile app fixed as I changed my number. I will say, the staff wasnt ghat bad then other. reviews go but to note, Paul was very kind man when I got confused as he called out a other person. We exchanged sorrys, after waiting I kid you not 3 minutes he helped go through the whole process of downloading the app while acknowledging my inability to think really proper. I will say this 5 stars”
8:30AM - 6PM
Brewery Walk
Banks
“Metro in Romford, is a friendly modern bank that offers much more than just selling you credit card's and holding your money, I found them very helpful and don't give you all that frath to access your account to resolve issues.”
Banks
“Rachel was of a great help to me today, she explained everything in detail and I so much appreciate her for that..Thank you so very much Rachel keep the good work..”