Very busy, but staff responded with prompt service.
October 2023
Absolutely appalled by the service at Costa Coffee in Richmond. My 3-year-old son urgently needed to use the restroom, and even though the one for kids and disabled persons was available, they rudely refused to let us in. It seems they prioritize staff comfort over a child's emergency. I'm never returning to a Costa again.
October 2023
They charge extra for non-dairy milk & didn't tell so up front
