March 2024 by Dee Dee
This establishment is barely fit for purpose. The service is extremely slow.. especially the lady at reception, don't act with any purpose.They choose to ignore the phone, so you aren't able to call and discuss your medication, or if they are ready to collect. One day I called 54 times, it constantly went to an answering machine message. I was forced to go to the actual Pharmacy to speak with them directly.I understand that they may be busy, but simply not answering the phone is completely unacceptable.
March 2024 by Me Me
Shop?s cramped, yes, but in a very convenient location. The staff have always been nice to me when I?ve gone, making sure my repeat prescriptions are ready.
January 2024 by Dwayne
The chemist is run down not appealing and you feel like you are in some kind of ghetto pharmacy It needs a lot of improvement and also staff seems ignorant and arrogant
December 2023 by antonia popescu
Very very rude service, I will not be going back.
December 2023 by Vanessa Ramos
TO BE Honest I DONT KNOW how this pharmacy is open to the LADY serving at the front I did not get your name but you!!!!! are very unprofessional!You should be shacked I will make it my duty to contact your head office and tell me how RUDE you are how UNPROFESSIONAL! You are to be honest you need training in how to speak to the public this is unacceptable we are in London we must behave as professionals not as if we are in the streets this is a professional environment a pharmacy not a MEAT MARKET ! Why is the manager not taking any responsibility or action !!!!You we hear from your HEAD OFFICE SOON
October 2023 by Miss G P
Thank you to the lovely staff especially Kobby who is extremely helpful with advice and making sure I get my prescription. He always goes above and beyond delivering a good service.
September 2023 by Juan Esteban Urán Montoya
Super bad attention, super unfriendly, rude, poorly educated, arrogant and especially the woman who works there if she can be called this person, one of my worst experiences in this pharmacy with the worst customer service.I do not recommend this pharmacy at all, as there may be people like them who do not care if people are sick.Today, September 15 at 3:50 p.m. I was there and I asked them about a specific medicine that the hospital doctor prescribed for me and they gave me another different medicine and then there was a woman who attends the pharmacy.And not only that but I do not make a person and people like that should not have a job of these who have to provide a service to the community. The worst service to the community.I think the NHS should take action on the matter We don't want people like that by giving the community a service.
August 2023 by Marion Kabia
I always find the staff helpful when I asked. Very professional in what they do.
July 2023 by Paula Brady
Would be more stars but I?m fed up with trying to phone them to see if my heart medication is ready only to be told but automated service all the lines are busy call bk I?ve been trying do 2 hours to talk to someone I?m also disabled I have to find out are they being delivered to me or when is the next delivery no room in the pharmacy to ?swing a cat? and there is 4-5people behind the counter and no one can pick up the phone
June 2023 by Andrepower 1900
If you need a pharmacy, PLEASE DON'T COME TO THIS PLACE. very slowly service. The team is not professional. Basically, if you need one collection, this gonna takeYour time is more than 40 minutes, but if the place is busy, you probably need to cancel all your plans for the rest of the day. It's gonna take a long time to be done.Let's say them don't care about you! Unfortunately. And good luckTry another place . It is my best advantage for you.
April 2023 by Ugö Perry
Horrid horrid service. Very difficult to get through to someone on the phone. They lie that they have called you when actually they haven?t. Would strongly advise against. Clueless
January 2023 by Shamim Akhtar
Really small pharmacy where demand is significantly more than the supply. Small team of staff available to assist. Dispensing time can be be rather slow.
December 2022 by Abi Corsi
Slowest pharmacy in the world. Make sure you have nothing else on that day.
December 2022 by Ben
Really, really, really slow to pick up a prescription. Everyone crowded into a tiny space and mask-less, staff serving people in a different order to the one they came in. I usually use taplow, where it takes 1-2 minutes to queue and pick up my prescription. I had to stand and wait for 20 minutes in here, despite there being at least 5 people behind the desk.
February 2022 by Efa Gregory
Very very slow waiting times, no sense of urgency. All staff seem bored and are very unwilling to help with very blunt answers. I was left sobbing in tears with the way one of the pharmacists spoke to me after refusing to let me in to collect my medication even though I had arrived before closing time, they are so slow they couldn't get through the queue fast enough. I had to go home for Christmas the next day and was without my medication until I could return to collect it 3 weeks later. Terrible terrible service and I will not be using this chemist again.