The customer service at the main distribution center is appalling. It seems that the staff may not be properly trained. I've visited this place numerous times, and each time, my parcel has been stuck for weeks. Now, I avoid this location and send my DHL parcels from the local newsagent without any issues.
October 2023
Florence Blackwood was particularly very friendly and helpful
DHL’s fast and secure worldwide delivery service available at 1,200 locations nationwide. UK & international delivery. No account required, simple pricing based on 7 free DHL envelope and box sizes. Free tracking and signature on delivery (where available).