November 2022 by bachan singh
I have been here twice , they have very bad experience with customers. I think they should need more training to deal with customers
October 2022 by Lena Art
Terrible customer services. Lazy staff you ?dared? to interrupt by your silly questions. I wanted to open a saving account, no proper explanation provided over the phone or in person. Staff was annoyed by questions.You don?t care about new customers do you? Will never come back.
August 2021 by Flo Lo
Mainly writing a review to let people know the bank is definitely open. Some of the other banks have been closed/ their hours on Google were incorrect, which is not the case for this Wimbledon branch. It felt COVID-secure with the staff wearing masks, hand sanitizer provided and social distancing.
August 2021 by Kate Wilson
Surprised to see some negative reviews re customer service. Posting to say that I have always found the people in this branch very friendly and helpful.
August 2020 by Sam Olivier
I have visited this branch 3 times and will never visit again. Staff seem to be more worried about their appearance than actually doing their job. All advice they have given me regarding changing my address and depositing money into my account has been false; other Nationwide branches have been able to solve my queries no problem, so this is clearly a branch specific issue.
September 2019 by Sym Garv
I have visited this branch 3 times and will never visit again. Staff seem to be more worried about their appearance than actually doing their job. All advice they have given me regarding changing my address and depositing money into my account has been false; other Nationwide branches have been able to solve my queries no problem, so this is clearly a branch specific issue.
September 2019 by liam cuxton
Wish I could rate half a star!! Just donâ??t like the staff rude...
April 2019 by Shahan Shah
Definitely the worst branch and bank in the world! Just don't ask me, Why? why is there no negative star!!!!!!!!!!!
November 2018 by Jeff Renacre
I had reason to visit this branch a couple of weeks ago as I wanted to update my finances. Staff there are very welcoming. I was given a lovely cup of coffee on my first visit & an equally lovely cup of tea on my last visit yesterday. However, I now have a problem - I can't get that girl with the pretty face out of my head! Absolutely gorgeous!
December 2017 by ramsey sixthreethree
tried to open up an account for my son as i have an account there they said come back with id etc and no problem went back then told id have to make another appointment guess what we didnt bother
September 2016 by Wimbledon Residents Association
NationWide Bank Provide Customers With General Financial Services, Personal Current Accounts, Saving Accounts, Mortgages, Credits Cards..
Good Location...
February 2016 by EY Kalman
Staff always very helpful. Can be busy at lunchtimes and therefore having to wait in a queue, but otherwise very good service
November 2012 by don daemon
It looks like they are trained to be grumpy and not very friendly, there are two branches that I use in Ealing borough, their attitude are not very professional. In few occasions that I was there waiting to be served, they are gathered round each other looking in to photos in ones mobile or talking about their social life and catching up on there last night out! How pathetic!.
June 2012 by Brian Murphy
Disappointing. Asked manager Michelle for information in a letter for third party purposes. Promised it would be in post and should arrive 2 days later. When letter didn't arrive called branch. Told manager was away but back following week.bu was t assured if manager said would do it would have been done. As this was a crucial and urgent letter I was very disappointed. The mail round here very reliable so afraid will have to go back to branch to hear "how disappointed and sorry they are and lessons learned etc...."
