December 2023 by A B
If you are a person that likes to real world shop and you need to try it before you buy it, then this is the place for you? I cannot recommend this Wimbledon branch enough, it?s next door to Virgin Active and opposite Sainsbury?s so you need to park in the supermarket car park or on the side street off the mini roundabout. Once you step inside the ?Dreams? really do begin, lovely staff with advanced knowledge of all their products and a really great selection of beds to choose from, from soft to extra firm, memory foam and even the sleep motion bases, they will give you a pillow and let you try as many as you like. I took my mum thinking it would be all old fashioned beds that take forever to be delivered, I couldn?t have been more wrong! The staff are truly brilliant - they even made her a cup of tea!! They are there to help you, not hard sell, just as it should be.
December 2023 by Monica Parvin
Gobi was fantastic! He treated me like a member of his family, and was so knowledgeable about what I needed. It was a very pleasant experience and I will happily return for further bedding that I?ll need soon.
November 2023 by Richard Hills
Have been to dreams Wimbledon, some time ago , but I'm happy to walk about the store to see touch ,and get a ideas to what I need . The 2 guys there are very helpful and give options, also extra cover if damaged , sort out delivery dates . Great store happy to go there .
October 2023 by Peter Stenlake
Marcus was extremely helpful, polite & well-informed
October 2023 by Jacqui
Marcus is a great salesman! Very helpful and friendly guy.I finally found a mattress that I will be happy with! After trying out a few beds in Dreams Wimbledon.Keep up the good work Marcus ?
October 2023 by Danielle Carroll
Absolutely shocking customer service experience. I bought a bed and mattress from Dreams in Wimbledon the in store service was very good however the seller fell to inform me that should I wished to cancel my order after the next 3 days of purchase, which was over £2,000 I would lose my deposit of almost £680Shocking. To top this I was charged £60 to assemble the bed and when I called their customer service I was greeted by a an extremely unfriendly woman with a rather abrasive attitude who refused categorically to waive the £60 charge and went on rabbiting that?s a chargeable service and therefore should pay for it. She also fail to inform me that should I wish to cancel my order, which incidentally will not be delivered until the end of October. I would lose my whole deposit of £680Dreams is an absolute ripoff. Please beware of the wolf dressed as lamb.I will never buy from this company ever againD from London
October 2023 by Anna Vedikhina
Very helpful and warm customer service from Gobi! He helped us find our dream bed and we're so grateful :)
August 2023 by Just-Trix
Very helpful and amazing service and extremely polite and thanks to Javid for helping out
June 2023 by B F
Absolutely brilliant! Excellent customer service and products. Highly recommend Dreams Wimbledon. Farhan was exceptionally brilliant in helping us with everything.
June 2023 by C-Reviews
Was completely empty. Helpful shop assistant
May 2023 by Dawn
The service I received at Dreams Wimbledon was brilliant. Their professional, courteous approach was exemplary and consideration not something you see much if these days. I must mention Neri whose customer service is just great! I got a great deal on my choice and would definitely recommend them!
January 2023 by Paul Latchman
I had a really good experience in this store. The assistant (Farhan) was very polite, patient and very helpful. I would definitely recommend to you if you need a bed.
October 2022 by Rita Bini
High quality mattress. Great in store service which helped us chose the right mattress for our needs for a good budget. Highly recommended!
October 2022 by Alain De Jager
Great experience - excellent service - very friendly and helpful - thank you for all your assistance Gobi - your a superstar
August 2022 by Phil 58
Fantastic & knowledgeable staff (Daniel) prompt delivery and quality product.I will use and recommend again.
