We were totally disgusted by the dirty and ripped state of the seats! We arrived with friends from the US and this is what they experienced as their impression of the UK. I see other reviews stating the same several months ago and STILL nothing has been done. This is the first impression for many of the UK and as a Brit... read full comment
March 2023
Tables and chairs are disgusting and embarrassing way to greet foreigners and welcome back family. Shame on you Costa and Heathrow Airport for allowing such low standards.
February 2023
Rakshit gave great customer service and kept us informed of when our drinks would be ready. He was very professional and gave service with a smile. Great staff and would recommend!
