I come here regularly, and the staff is always welcoming and helpful. I love their black tea and chocolate-covered coffee beans -they’re out of this world! The hot chocolate is not bad, but it’s not particularly special either.
December 2023
My partner was overcharged at another Whittard and was told on the phone to go to any Whittard shop in London to get a refund. We arrived there and explained the situation, the shop attendant called someone who completely dismissed our claim and told us to go to the other shop that is 20mins away. They did not offer any... read full comment