Lovely place to have a cup of coffee at. Can get busy at times. Good environment and the cafe upstairs has cozy window seats.
November 2023
Understaffed. The staff are not very attentive. I was waiting at the counter for about 5 minutes. No one was manning the counter as the staff was busy arranging the pastry as if no customer is waiting.FYI, You have to buy something from the shop in order to use the toilet as the toilet can only be accessed with a code.
November 2023
A visit to the cafe started fairly well, but the toilets were absolutely disgusting. One had faeces on the seat making it unusable. The floor was filthy too. I shall not use the Trafalgar Square branch again.