Please avoid Virgin Active gym especially if you have a disability. Virgin Active does not take accountability for their failings in hopes members of the public forget they have statutory rights.
It is a disgraceful company and if anyone has a similar complaint my suggestion would be to please notify Trading Standards... read full comment
June 2025
I’m extremely disappointed with how Virgin Active has handled my membership and the complete lack of care shown throughout a difficult period in my life.
I’ve been a member since February 2023. In early 2024, during an overwhelming time, I stopped attending the gym without cancelling my membership. At the time,... read full comment
Virgin Active Head Office. An industry-leading Academy needs a world-class location and Mansion House in London fits the bill. Collaborate with other professionals, meet industry experts and develop your skills in our brand new training rooms, studio facilities and specialised gyms with state-of-the-art equipment.
