Staff were brilliant, Charleen helped me throughout the whole process and couldn't be more grateful ?
November 2023
Just been on the phone to the fraud team about a transaction that I would not have done, but because there is a big thing going on at the minute about a certain company billing people now for stuff as far back as may, the lady avoided helping me and insisted that it must of been me, and that it was done via contact less... read full comment
October 2023
"A senior manager has won almost £350,000 in a discrimination case after she lost her job when the building society she worked for decided to get rid of staff working from home."She was caring for her elderly disabled mother as well. Shameful that Nationwide should treat people so badly.
As a mutual, we’re owned by, and run for, the benefit of our members* – meaning we’re free to reinvest more of our profits into improving products and services. Last year alone, we paid back half a billion pounds to members through better-value current accounts, mortgages and savings accounts. And we plan to do even more. Like investing £500 million into our branches over the next five years.
Plus, our ethos is to not only look after our members and their money, but to give back to our wider communities, too. You’ll find us in one of 650+ branches across the UK, where we look forward to saying hello.
* You’re a member when you have a current account, mortgage or savings account with us.