Almost an hour wait, not because there was a queue, reason one staff only to serve and that one member was opening a bank account which took close to an hour. Rest two members were chatting and on phones. Well-appointed and managed Bank. Next steps are to move the bank locker to another location as this is unacceptable.
July 2025
The worst service of any bank I've ever used. Useless staff.
May 2025
I needed help to reset my online banking details, as I needed to activate the Metro app on a new phone. I was lucky that nobody was waiting, but Shazna got me the help I needed within 1 minute. Good, uncomplicated, fast and friendly service.
