This was my first visit to a HSBC branch in a long time. The reception staff was courteous and ushered me to take a seat. Ms. Margaret Buchanan, Universal Banker, introduced herself to assist me. I was travelling out of London in next 24 hours and had to get many things done.I have to compliment Margaret as a 5 star professional,... read full comment
October 2023
An awesome experience at HSBC Holborn!Ms Shagun is definitely an expert in the banking industry! She patiently assisted me in applying for my first bank account in the UK. I am very grateful to her! I learned that she had also taken programming and database courses in college, so we had a very interesting chat. I wish her... read full comment
October 2023
5 stars for Renny S. at HSBC Holborn. He’s an absolute star and his service was unmatched with anyone I have encountered in banking so far in the UK. As an Australian who recently moved to London I heard it can be quite a struggle to open an account anywhere but Renny guided me through the process helping me figure out... read full comment
Support for all your simple or complex banking needs, with access to a counter service (Mon-Fri only), branch colleagues and specialists on site
We understand the importance of making our branches inclusive and accessible for everybody so we run a daily quiet hour, between 14:00 and 15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.
We support the domestic abuse charity Hestia's 'UK Says No More' campaign, so you can walk into any of our branches and access a Safe Space. It will provide a safe and discrete space to reach out to friends and family, contact specialist support services, phone a helpline and start your journey to recovery.