Shocking customer care had an appointment for issue with my headphones was told nothing could be done. Then took them to another Apple Store and the difference was unbelievable well done Westfield Apple restored my faith. Also I only had one call from the Brompton Road Store as I wanted to speak to management however no... read full comment
November 2023
they like to take your money and sell you faulty products but when it come to putting it right they wanner send you product to another county half way across Europe and tell you just pay another £550for another pair of headphones you have had nothing but trouble with since I brought them apple has gone right down hill.and... read full comment
November 2023
I had a poor experience at this store. They provided me misinformation regarding the repair of my device (information that had supposedly come from the store manager). I raised the issue with a senior member of the Apple team via their customer service who were surprised to hear of what they’d told me. I’ve now having... read full comment
