10AM - 7PM
319 AM - 5:30 PM
23-25 Market Sq“Really good, I was in a rush because of getting myself to a job interview and didn't have black shoes, I called them up before opening times at 9 and I was able to secure the shoes I needed which made it easy.”
“Visited John Lewis with a couple of my friends and loved the customer service, especially the lady at the perfume section. Unfortunately I don’t know her name but she was there at around 3:30/4:30 on 6/10/23. Really friendly and really talkative and loved the conversation and help she gave to us on picking out the perfect fragrance.”
10AM - 7PM
Unit 20“Had a lovely experience shopping for Birkenstocks sandals here. Sales assistant (didn't get a name :( ) was very helpful and recommended Jones' sandals for a better fit. They were out of stock but ordered to my home.”
10AM - 7PM
Unit 8“A big shout out to Noreen who went out of her way to find the shoes I was looking for in the right size at a different store (knowing she doesn’t get the commission for that!) the best service ever!!! Thank you Noreen - best customer service! I brought the boots at Stratford and came back to say hi another day to hug a different pair and you weren’t there!”
9AM - 8PM
Unit 2 Canada Square“Marvin served me on the 28th of November 2022During black friday + cyber monday when thing's were busiestFor a time I thought customer service at JD was going downhill, not with this guyMarvin's customer service skills were immaculate, polite and attentive, best customer service I received so far at JD!Keep it up Marvin!”
“Great customer experience! I went in looking for a shirt and the staff was very kind and helpful. They created a very pleasant environment where I felt supported and not pushed to buy something. For an introvert such as myself, that was the perfect combination.”