Department Stores in Isle of Dogs, Millwall and Poplar, Greater London

“My usual work rucksack broke. Luckily, I was in Waitrose at the time so popped upstairs to John Lewis and the service I received in choosing a new work bag was second to none. I didn't catch the lady's name but just want to say 'thank you' and that you made my day (which also happens to be my birthday:) )”

“My previous review of Xmas pick-up last year was 1 star as there was a very Rude manager.. spoilt Christmas desert.. every year a problem when I pick up the Xmas order.. avoid use other branches if at all possible -£35 such a joke.However this year I was looked after by Lisa who was awesome even while their staff tried to find the Xmas order (it took them 3 attempts to get all items.. so would say management you need to get yourself sorted in terms of pickup Xmas orders.. but at least if you have Lisa looking after people they will at least be positive about it.. so changing review from 1 star to 4 star.. it would have been 3 star if Lisa hadn't of been there.”