Visited Hounslow Nationwide and had the most efficient, pleasant experience with Becky at the counter! I was dreading going into a branch but really she made it super straightforward and pleasant, and everything I required was done promptly.
June 2025
Most of the staff at this Hounslow branch are professional and helpful, and I appreciate the good service I usually receive here. However, my recent visit was overshadowed by the unacceptable behaviour of one staff member.
A customer who was clearly struggling to explain their issue was met not with patience or support,... read full comment
May 2025
Had a great experience at the bank—my work was completed quickly and without any hassle. A big thanks to Hardip for her polite and humble approach. She patiently guided me through my application and even suggested some other useful products. Really appreciated her help and professionalism!
Nationwide Building Society Hounslow is the UK's best high street banking provider for customer service because we put our members' needs before our profits. We offer a range of savings accounts and ISAs, mortgages, current accounts, loans, credit cards, and insurance - for all life's needs. You can use our online, mobile, and banking services of if you prefer speaking face-to-face, pop into your local branch.
