April 2024 by Tom Murray
Popped into the whitton branch for a phone case and advice on my ear buds. Great service. Tom
April 2024 by Jordan Leyland
Do not go there! The worst shop in Hounslow extremely rude and liars we entered the shop to see if they could replace a charger which broke within less than a month, they said did I come to this shop I said definitely yes! This is the guy who served me then I got told he had only been there 1 week which was a lie! I then had to go away and find my purchase from them from my bank statement only to go back to the shop to show them with the bank statement clearly saying the 7th of march and the guy told me it's been a month we can't do anything, I replied it's the 1st of April that's less then a month! Why do they treat customers like this AVOID AT ALL COSTS!
March 2024 by Samuel Ena
I should have come to the reviews before coming here. I came to repair the hinge of my laptop today. Told the staff to be careful but he opened the laptop carelessly and broke my screen . Instead of him to be remorseful, he lied and claimed he never did it . I would tell anyone never to go there. The staff are rude and mostly spoil devices just make more money illegally. I filed a police report against them, I have my proof and witness statement and hopefully, it goes somewhere. J&P mobile shop cannot lie and bully me at the same time .
March 2024 by Sumeet Girdhani
Great experience dealing with the team at J&P. Owner is very friendly & helpful. Offered me very good price for my phone. Will visit again. Before you sell your old phone anywhere else, must visit here.
February 2024 by Jordan Woka
Just arrived to London and was looking to buy a new sim card.The employee gave me advice to which sim card i should purchase, assisted me to insert the sim card and helped to get connection.This store is very friendly and helpful towards tourist, who needs help with their phone and sim cardsRecommended!
September 2023 by aisha ?Khaled?
I used to come here to fix my phone and they gave me a good price and discount when I bought accessories for my iPhone too .. they very helpfulThey had fixed my phone in a short period of time
August 2023 by Aisha Amir
Screen protector comes with 1 year warranty. Smashed within 3 months, staff rude and refused to replace it even upon showing proof of purchase. Very misleading
May 2023 by Sameer Chaudhri
Excellent customer service, visited the store to sell a Samsung Note 20. Very polite and accommodating. Explained why they quote a price based on market value. Quick resolution and authentication process. Would definitely recommend.
April 2023 by Usama Javed
Best Shop in My Town Hounslow.The staff is very cooperative and very skill full.they can repair any mobile.Highly Appreciated ??Highly Recommended ?
April 2023 by Harry Bell
Well priced and top notch friendly customer service, will put screen protectors on for you
January 2023 by Mohamed Ali
A very good customer service very friendly customer staff they kind and sociable staffThanks for good hospitality
November 2022 by Sandel Cubas
I buy from here one Iphone, after 3 weeks i buy the iphone from them, start having problem with the battery,and my iphone saying the screen is fake, suddenly shutting down, i go to them and been arguing with the guy from there, saying it?s been water damaged, before even checking, anyway i lesve the phone to them saying they need to send the phone to the technician and they will let me know( what i learned from this is to go and buy a new phone) I?ve been scam by this guys( they acting friendly and everything and behind is a scam) if u don?t want to be scammed please just don?t buy from this guys!
November 2022 by Pawandeep Singh
Very nice & friendly customer serviceThat?s very best shop in hounslow high street ?
November 2022 by John Gough
Really professional guys whose advice on my new phone purchase was invaluable .They sold me probably more than i intended to buy but with a smile
November 2022 by Alan ranya
I bought airpods in this shop brand new went home checked it left side was missing, went back there they said I have hide it somewhere to get a new one , what a shame what a shame, this is just a beginning