December 2023 by Hassan Abdallah
Dear TSB Bank Customer Service,I am writing to express my heartfelt appreciation for the exceptional service I received from Linah Meaden during the process of opening my bank account. Her dedication and kindness made the entire experience smooth and pleasant.Linah's efforts did not go unnoticed, and I am genuinely grateful for the extra mile she went to assist me. Her professionalism and willingness to address all my queries contributed significantly to my satisfaction as a customer.I feel confident and valued as a TSB Bank customer, thanks to Linah's exemplary customer service. Please convey my gratitude to her and acknowledge the positive impact she has on the customer experience.Thank you once again, and I look forward to continued positive interactions with TSB Bank.Sincerely,Hassan Abdallah
November 2023 by John Brown
Super experience at the Harrow branch as a new customer opening an account. Money Confidence Expert Linah Meaden is very professional, a delight to deal with and a credit to TSB. Thank you!!
November 2023 by Gary Hamilton
Super experience at the Harrow branch as a new customer opening an account. Money Confidence Expert Linah Meaden is very professional, a delight to deal with and a credit to TSB. Thank you!!
October 2023 by Shashi Mandalia
Exce?lent service
September 2023 by Daniel Acsinte
Amazing team.
July 2023 by Josh J
Really helpful staff, everyone very helpful with offering advise on savings accounts they offer. Everyone is very keen on keeping the lines short by assisting customers on the machines. I had a recent issue with my card not working correctly. Branch manage was very helpful and updated me of every step and keeping me informed with the next steps of action into resolving this. Very happy with the service I have recieved.
June 2023 by Mister Five
Branch manager Micha is outstanding. My mum had an issue transferring a payment and that was just the start of a whole heap of issues with her account. Phone service couldn't help and were frankly infuriating to deal with...one visit to the branch and Micha sorted everything out. Everything. Top marks.
April 2023 by Mark Martin
Linah was absolutely amazing today. She spent the time to go through my dad's and my savings accounts, ensuring it was explained in a way I understood and making sure that we had the best products to suit our needs now and in the future. Nothing was too much for her and her warm and welcoming personality made all the difference. A great asset to TSB Harrow! Thank you very much, Gary Butler
April 2023 by Justyna Hejnold
Great service every single time !!!! Super Friendly staff !!!!Today I was assisted by Salpesh ( apologies if I have spelled wrong) very friendly and very helpful with transferring my money to one of the car dealers.... he took great care of me and my money by making sure the transfer is safe !!!!!! He even called the car dealer Manager before completing the transaction. Really appreciate it!!!!!Michalina is also great I have seen her on few occasions and every time very very friendly and helpful!!!!Thank You all for great service !!!!!
November 2022 by Shyja S babu
There is no zero that's why Iam giving 1star, I have two account with them opened around 16 years back one for myself , and I Opened one for my son, it was very good staff before, But unfortunately I was there last week very bad experience, new staff doesn't know the meaning of customer service.
October 2022 by Nimisha Patel
Fantastic service from TSB Harrow every single time. The bank manager, Michalina Fabian, is an asset to TSB!! She along with her team helped me out with transferring payments to my solicitor efficiently. She did all the cross checks, kept me fully informed and literally kept me at ease during a stressful time. My go to branch for business (wish there were more branches though!)
October 2022 by Marvi Baloch
Best service
August 2022 by Rambo Nalbo
Mrs amanda was really helpful and informative as well as calm ... Wish other branches staff were like that..
July 2022 by danial zangana
Worst bank in the UK. My card expired over a month ago. I have called and visited the branch to get a new one. They keep telling me they will send me a new card but it never arrives!!!
May 2022 by Dhiya Houssien
People are very helpful mainly Michalina Fabian who is the bank Manager of the bank
