March 2024 by Jen Courtney
TOTAL SCAM. SCAM AND VERY RUDE (because it?s a SCAM). Don?t take my word for it - Read the reviews.
February 2024 by Anantray Vyas
I am 79 yr old health person, served NHS 16 years, 20yrs as a Humanitarian worker, worked with my teams to make life even little better of 5million disadvantaged persons in 15 countries, AfricaAAfrica
February 2024 by Nat Makaszu
Be aware scammers. They took my money and no travel is scam
February 2024 by moshin Mmansiri
They are cheter,Don?t book with theme at all.They steal my money and didn?t give me my refund.I make complain and this matter in court now.Cheter
February 2024 by Emanuela Bonamin
Scammers! Don't use them, be careful!We contacted them by mistake, thinking they were British Airways. They always acted politely and professionally, repeating several times that they were British's call center for flight changes. They argued that it was impossible to change flights without them as British commissions external agencies for these operations.They charged us 700 USD for 4 ticket changes. Change that from the official British website would have cost us 150 USD less!The new tickets never arrived!!!!I called about ten times but the contact person was always busy and never answered me!I then asked a lady to clarify the mattersituation. After two hours of continuous phone calls, she told me that the tickets were available at the time of payment (that's why they charged my credit card) but later they weren't!!! So he proposed me a solution: postpone the tickets for another day but pay another 400 usd!!!!!Crazy and shameful!In the end I had to block the credit card and file a fraud report. Just today the bank notified me that it had credited the sum, fortunately.Shame on you.
February 2024 by Lizzy glam12
First of all this is my personal and only experience with Travel Unravel my purpose of giving this review is to highlight the difficulties of getting a refund, l always book my flights directlywith the airline airline, unfortunately an ex friend mother booked this as a part of a large group booking for a Caribbean Cruise which was scheduled for August of 2020, which got cancelled due to covid-19. I would never have booked this this travel agency, just to get the refund on the taxes on the flights took almost two months, l was met with excuses that there was technical glitches with the payment system, this in my opinion is unacceptable. I am not looking for a response from from Unravel l have made my point that other potential customers need to be aware of.
January 2024 by Victor S Okoroafor
Excellent Customer Service?
January 2024 by Luke Murphy
scammers
January 2024 by catherin Mariela Almonte Carrasco
They are scammers! Do not use these services and do all the reporting you can so that this page stops working.
January 2024 by Noel Suarez
Scammers, they charged me $250 extra or my flight will cancel. After I went to airline they stated they don?t even know this company. The guy that helped me gave me a fake name when I called back no one by that name.
January 2024 by Alicia Austin
THIS COMPANY IS A SCAM. DO NOT ACCEPT ANY OF THEIR OFFERS AND DO NOT GIVE THEM YOUR CREIDT CARD NUMBER.
December 2023 by claudia pereira
Scammers.Don?t book with themThey charge the fee and never book your flight
December 2023 by Arianna Hoffman
Scam!!!! I have a fraudulent charge from this company for almost $300 and I have never once used their services. They pretended to be Copa Airlines and stole my money
December 2023 by Jeremy Rutman
This is a pretty sophisticated scam. They pose as customer support for a number of legit airlines including spirit, KLM, Qatar, United, etc. If you are so trusting as to give them your credit card info, they'll book in your name, then add a few hundred bucks fees - 'tax', or maybe 'software fee', it changes depending on who you ask - and since they have the confirmation codes they can cancel your flight if you don't pay up.To get out of the scam: get the email addr. associated with the flight changed by going online with frontier (or whatever airline you thought you were booking). Once the email addr. is changed the scammers can no longer access your ticket. Stop payment on their fee and you are good to go.
December 2023 by Phil Kwan
*SCAM* buyer beware , sept 10th. very good service so I trusted them because I didn?t want to be out on hold. They charged me 244$ flight reinstatement fee for a return flight they had said and confirmed had been cancelled. The flight was NEVER cancelled as my travel mates called the actual airline to check. We were all on the same flight.
