February 2024 by edrus abdallah
Excellent Service from Loredana from Harrow St Anne?s, The Perfume Shop has a Star in Ther Hands??
January 2024 by Emily Peck
If I could rate this zero stars I would but sadly it will be one. This bad review is based on the ludicrous return policy where you can not return the perfume if opened. I bought my mother a perfume for Christmas we?re all she did was take of the plastic wrapping and did not even spray it just sniffed it. She said that she had one similar so we placed it neatly in the box both still looking brand new the only thing it was missing was the clear wrapping. We go to return said perfume and we are essentially not allowed to return it as there is not plastic wrapping even though I had the receipt and it had never been sprayed. This policy is idiotic as it does not factor in gift giving as shown in my example of events. What sort of perfume shop won?t exchange a perfume based on there not being a clear plastic wrapping even though the perfume and box were still in pristine condition.
January 2024 by michael finglas
Staff where very helpful and friendly thanks
October 2023 by Google user
Jayshri helped me choose my perfumes she was very helpful and considerate the other lady was also nice amazing colleagues
October 2023 by Valentine
Great service!Very kind and helpful ladies!!!
October 2023 by Abdulrahman Rahimi
Jayshri helped me choose my perfumes she was very helpful and considerate the other lady was also nice amazing colleagues
June 2023 by Adika Wright
Sam was amazing ..best customer service I?ve ever got? amazing experience ?
April 2023 by Casipillai Designer Collections
I absolutely loved my experience at the Perfume Shop in St Ann?s. The two lovely assistants today really was wonderful today. Jan helped me to find wonderful gift for my friend and loved customer service from both Jan and Sonia (Sunday 26th March 2023 Staff) Makes a lovely change from other perfume shop which was always greeted rudely in past. Will definitely come to this store from now on.
February 2023 by N Z
The perfume that I bought it from this shop I guess is expired or fake the smell doesn't last even for 5 minutes.
February 2023 by Nora Z
The perfume that I bought it from this shop I guess is expired or fake the smell doesn't last even for 5 minutes.
January 2023 by Cosmin Gilca
This is for Sameena :) She's the best seller I ever found in a shop. She's smiling all the time and she's happy to help. Is not first time when she helped me to find the perfect perfume. This time she helped Santa Claus :) Thank you.
December 2022 by Ethaar Al-Khairulla
Natasha was amazing! She helped find the perfect gift, and was able to provide the right information about the different scents! Great customer service and super friendly :)
September 2022 by Chris Keegel
Great selection of perfumes and after shaves , very knowledgeable helpful staff .
June 2022 by Anisah Ahmed
Got service from the lovely babes got her name down and it was Sam, what a sweet heart. She was so polite and had such good knowledge of the products, she puts her everything in her job and this shows. Loved my gift wrapped Dior Sauvage! Thank you TPS Harrow will come again
March 2022 by Zelenea Roche
I only popped in for a little look but had one of the best customer services experiences ever. Unfortunately I did not get the young ladies name but her personality and knowledge of the products was fantastic. So good I ended up buying a Tom Ford ??
