January 2024 by Olja
Very dirty Starbucks. Rubbish is always piling up on the tables as there?s only one bin by condiment table, chairs have seen better days and are proper disgusting. You can see the lack of care from employees.
December 2023 by Hadeel Al-Shamari
Terrible coffee. Also their practices and donations and roots are very disturbing once you read into it. Not a great place to have a cup of tea or coffee.
November 2023 by Maria Gidman
What lovely staff. Excellent coffee and delicious cinnamon
November 2023 by Minal Vadera
Good evening,Hope you are well.I was really disappointed that your staff at Starbucks Harrow is very rude.Today ( 28th Oct 2023 ) walked in at the Starbucks but seems all your teenager staff were more interested in talking than serving to customers.Instead of welcoming with a smile No welcome No smile. The customer service is horrendous. No wonder other shops are getting close. There were 3 staff but noone bothered to come and even ask anything.I would never go back and neither do recommend my family.Thanks,MinalVegetarian options: Would not recommend
October 2023 by Lisha
I?ve been to this Starbucks and now refuse to go there because of the service and lack of attention to the orders. The staff are laughing and chatting with each other but do not maintain professionalism. I remember a couple of months back when I visited a random person asked if it was worth getting a job there and the staff told them no and that it was long and not worth it which is a really poor reflection on Starbucks. The other problem is that because they are laughing and chatting, they aren?t paying attention to orders. I am lactose intolerant and they got my order wrong three times! I had to throw my drink away because I took a sip and realised that they?d given me dairy. This is so dangerous, it?s lucky I only had an intolerance and not an allergy! The manager at this place really needs to retrain staff. I don?t normally write negative reviews but I think this franchise in particular has let me down a few too many times. I refuse to go back there now. Luckily a new branch has opened up close to where I live and they are excellent!
October 2023 by fatima hamdi
The place is all dirty even if there are not many people and the staff often get lost talking instead of taking care of the work, not to mention the slowness of the service ..
October 2023 by Mohamed Alenzy
Worst starbucks ever!3 days they dont have ice white mocha or Oat milkThe sandwich are overcooked and put in microwave not in a oven so they tate horrible and staff are
October 2023 by Aarti Sawhney
They need more staff!The staff there needs to be re-trained. Super slow service and the place is always
September 2023 by Bhavisha Gandhi
Me and my friend went to get coffee from here not much queue was there and there were 3 people working still they were so late to give order we waited like 10min to get our coffee. Staff were talking and laughing more then work.Manager or the person who own this franchise have to look into it because it is very poor service. And also staff need training again how to make coffee because we ordered iced Americano and iced caramel latte it was so bad.
September 2023 by Azaan Izzam
Ordered Salt caramel cold brew and got for a frappucino.Unclean and tables too sticky from day / previous days cup stains... not maintained at all and some flies too.
July 2023 by Mark Abraham
Ordered a Strawberry Acai Starbucks refresher. On collection I ask where are the dried strawberries, meant to be part of the drink. "Oh we don't have any". You'd think they'd think to mention if an ingredient was missing, before selling it. And this is the third time this has happened, and at this branch in particular. Seem to think customers should be grateful, not dare to complain, and accept what Starbucks have decided. Generally grubby and tired, and very,very offhand manner. Don't go to this branch go to Starbucks in Pinner instead, or Uxbridge instead. They make experience enjoyable.
July 2023 by PHG !
Its starbucks so the coffee and drinks is what you know.The downside here is that it is unclean, tavkes are not cleared and it is dark and a little "worn". If your headed in and out for a takeaway coffee its fine but if you are looking for a place to mwet people and have several drinks and something to snack on then this isnt that comfortable. It is dark a little dirty and the atmosphere isn't grea, as the shape of the shop is basically uninteresting.The service is slow as there are always queues but the staff are very warm and once you get there they are very pleasant. So staff good, xoffee good. Ambience awful, and table cleanliness needs improving
June 2023 by Karikalan Uthayamoorthy
I went to this srarbucks joint today and indeed a Venti Iced Mocha with vanilla foam. The service given to me when ordering was great and efficient. However whilst the drink was being made, the staff members could be heard talking about how they couldn't be asked to make some drinks and it was a bit of a buzz kill for the atmosphere of the otherwise well decorated, open shop floor. Overall, I would recommend this place for a quick stop, but the staff do need to be more conscious about customers.
June 2023 by Nadji
Spacious place with nice staff. Music a little too loud otherwise nice place.Toilet very messy, smelly and unclean.
June 2023 by Mohan P
Asked for a chai latte, got a regular (weak as anything) latte, and luke warm.. I asked for extra hot. Complete waste of money ??
