January 2024 by Jasmin Khan
Overpriced for private prescription. No breakdown on product vs ?handling fee?. I would not go back.
December 2023 by Quintessence 01
Great pharmacy. Patel is very professional. We did a 24h heart rate recording. He has been very helpful and took time to explain the whole process. Lila the pharmacist supervised him efficiently. Highly recommend this pharmacy. AG
December 2023 by Karl Wells
I walked into Shaftesbury pharmacy at 6:20 pm to book the following week to have the flu and covid vaccine top up, but I was shocked that they were willing to do it there and then. I'd like to say thank you to Fatima for a very calming young lady that has a fantastic bed side manner and quick service.
December 2023 by fatemeh yayjilo
I just spent a week here for my work placement as a pharmacy student. The staff are very friendly, they taught me a lot and I had a very pleasant experience working here.The pharmacy is impressively big and has a full range of products.
October 2023 by Jeff Gallant
Went there for COVID jab. Very efficient, hassle free
October 2023 by Eniko Kurucz
Very slow though they have many staff. Sometimes they keep chattung and nibody comes to the counter. 20 minutes to get 3 tooth paste. I have been taking the same medication for years and they cannot find the prescription on the computer. Regarding the surgery it was sent 4 days ago.
October 2023 by manzoor dadar
Jigna she is always helpful and have got smiling face and on the phone she talks nicely to patient . I think she is the best in GP surgery Well done promote her
September 2023 by David Scott
This pharmacy has a walk in Covid and Flu jab centre. Very quick process, very good staff (except the volunteer). This is my second year here and would recommend it.
September 2023 by D. W.
Professional, efficient and courteous staff at this pharmacy been using it for over 20 years and never had a problem. Some of the negative comments below appear to be misdirected at the pharmacy staff and should be sent to others e.g. GP! Highly recommend.
August 2023 by Anastasia Vynnyk
Been coming to this pharmacy for many years with my mum just to collect a prescription from the dental clinic next door. Every time without fail they manage to take 30+ min just to collect some toothpaste prescribed by my dentist. Not sure how they got awards as half the time the workers are chit chatting away rather than helping customers, making them wait for unnecessary long times. Won?t be coming here again as it?s getting worse each time.
July 2023 by Funkyfeline13 2
I'm not sure what the supposed awards they've won because it's the worst pharmacy I have ever experienced. My Gp is constantly getting my medical wrong. I have no idea why I've been taking the same medication for 3 yrs. So because my Gp keeps making mistakes. The woman who runs this pharmacy thinks its OK to bellow down the phone at me saying if I don't pay £5 for delivery I'm not getting my medication, So I ask her why am I being punish for my GPs mistakes It's not my fault the gp are always making mistakes.She was shouting that SHE HAD TO DELEVER TWICE a FEW TIMES BECAUSE THE GP SENT THE WRONG MEDICATION. She was being extremely rude,I'm very vulnerable right now. I'm 52, have a weak heart, and I'm housebound because of an accident. 3 years ago, I'm now servely disabled. I really don't need this stress add to my life, and I will the hospital just let me die.
June 2023 by Stephen Shaw
I agree with comments about vaccinations, but as for collecting prescribed medication,it is, in my opinion, totally disorganised and chaotic.I used to have Shaftesbury pharmacy as my designated chemist to receive my scripts directly from my GP.Due to the excessive waiting times that I regularly endured whilst collecting my meds, I changed my pharmacist.Today, I had to collect my wife's meds from Shaftesbury due to her being unable to go there herself and despite being told on the phone that the 2 items were ready and waiting for collection, I waited for over 20 minutes before receiving them.10 minutes waiting to be served (with only 2 others in front of me) and a further 10 minutes waiting for the meds to be prepared for collection.Contrast the 3 minutes it took me between walking through the door and exiting at my new pharmacy soon after, and I certainly feel I've made the right decision.
June 2023 by Trupti cholera
Excellent, polite and so helpful. Always meets the needs of their customers. They are so efficient with their booster vaccinations. They take their time with each customer.
February 2023 by Joey T
This is closer to me so decided to try it. busy but lack of customer care - im going back to my old chemist in south harrow after a bad experience
January 2023 by moontsukiluna
I don't find people working there professional enough, I'm sorry. They just try to get rid of you. Very bad medicine recommendation from their site.